<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div><div style="font-size: 10pt; ">Hi, here's a quick hack that should allow unprivileged users to use the "Simple Search" page.</div><div style="font-size: 10pt; ">First copy 3 files as follows:</div><div style="font-size: 10pt; "># mkdir -p /your/rt/location/local/html/SelfService/Search</div><div style="font-size: 10pt; "># mkdir /your/rt/location/local/html/Elements</div><div style="font-size: 10pt; "># cp /your/rt/location/share/html/Search/Simple.html /your/rt/location/local/html/SelfService/Search/</div><div><div><font face="arial, helvetica, sans-serif"><div style="font-size: 10pt; "># cp /your/rt/location/share/html/Search/Results.html /your/rt/location/local/html/SelfService/Search/</div><div><font size="2">#
cp </font>/your/rt/location/share/html/Elements/Tabs /your/rt/location/local/html/Elements/</div><div><br></div><div>Then download and apply the attached patches:</div><div># patch /your/rt/location/local/html/SelfService/Search/Simple.html -i ./simple.txt<br></div><div># patch /your/rt/location/local/html/SelfService/Search/Results.html -i ./results.txt<br></div><div># patch /your/rt/location/local/html/Elements/Tabs -i ./tabs.txt<br></div><div><br></div><div><font size="2">Restart the web server.</font></div><div>Now the unprivileged users should be able to search through the tickets visible to them.<br></div><div><br></div><div><font size="2">Best regards,</font></div><div><font size="2">Iulian</font></div><div><font size="2"><br></font></div></font></div></div></div></div></body></html>