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Hi Gerard,<br>
many thanks - that worked.<br>
<br>
I really need to refresh my Perl...<br>
<br>
Cheers,<br>
Giuseppe<br>
<br>
On 01/02/12 13:49, Gerard FENELON wrote:<br>
<span style="white-space: pre;">> I suspect my proposal is
wrong Try instead<br>
> <br>
> Subject: { if ($Ticket->QueueObj->Name eq 'Work
Queue') { "Helpdesk<br>
> Job Logged: " . $Ticket->Subject . " Output this"; }
elsif<br>
> ($Ticket->QueueObj->Name eq 'Task Queue') { "Support
Job Logged: "<br>
> . $Ticket->Subject . " Output that"; } else { "Output
other"; } }<br>
> <br>
> Gerard</span><br>
<br>
- -- <br>
____________________________________<br>
<br>
Giuseppe Sollazzo<br>
Senior Systems Analyst<br>
Computing Services<br>
Information Services<br>
St. George's, University Of London<br>
Cranmer Terrace<br>
London SW17 0RE<br>
<br>
Email: <a class="moz-txt-link-abbreviated" href="mailto:gsollazz@sgul.ac.uk">gsollazz@sgul.ac.uk</a><br>
Direct Dial: +44 20 8725 5160<br>
Fax: +44 20 8725 3583<br>
<br>
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