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Sounds like you have yourself set as the admincc of the queue? It
was something I noticed when I started using rt. Turned it off as
we started to add more and more users simply because I was getting
tons of emails about tickets I had nothing to do with.<br>
<br>
-Matt<br>
<br>
On 02/09/2012 4:25 AM, Martin Petersson wrote:
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<p class="MsoNormal"><span lang="EN-GB">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">I wonder how to stop RT
from sending out two emails?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">I get one confirmation
message that you have this ticket nr and so on and that’s ok
but one do also get a message that showing me what I wrote.
Can I turn that off somehow?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV">Med
Vänliga Hälsningar/Best Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV">--------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV"
lang="EN-GB">Martin Petersson<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family:Wingdings;color:gray;mso-fareast-language:SV"
lang="EN-US">(</span><span
style="color:gray;mso-fareast-language:SV" lang="EN-US">:</span><span
style="font-family:"Arial","sans-serif";color:blue;mso-fareast-language:SV"
lang="EN-US">
</span><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV"
lang="EN-US">Office +46 (0)522 98028</span><span
style="font-family:"Arial","sans-serif";color:blue;mso-fareast-language:SV"
lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family:Wingdings;color:gray;mso-fareast-language:SV"
lang="EN-US">(</span><span
style="font-size:10.0pt;color:gray;mso-fareast-language:SV"
lang="EN-US">:</span><span
style="font-family:"Arial","sans-serif";color:blue;mso-fareast-language:SV"
lang="EN-US">
</span><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV"
lang="EN-US">Fax +46 (0)70 25 79 453<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family:Wingdings;color:gray;mso-fareast-language:SV"
lang="EN-US">:</span><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV"
lang="EN-GB">:</span><span
style="font-family:"Arial","sans-serif";color:blue;mso-fareast-language:SV"
lang="EN-GB">
</span><u><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:SV"
lang="EN-US"><a moz-do-not-send="true"
href="http://www.uanet.se/"><span style="color:blue"
lang="EN-GB">www.uanet.se</span></a><o:p></o:p></span></u></p>
<p class="MsoNormal"><span
style="font-size:6.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV"
lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:6.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV"
lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV">Gustaf
Mattssons Väg 2<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV">451
50 Uddevalla<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV">Orgnr:
556702-4095<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:SV"
lang="EN-US">Styrelsens säte: Uddevalla<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:18.0pt;font-family:Webdings;color:green;mso-fareast-language:SV"
lang="EN-GB">P</span><span
style="font-size:10.0pt;color:#1F497D;mso-fareast-language:SV"
lang="EN-GB">
</span><b><span
style="font-size:10.0pt;color:green;mso-fareast-language:SV"
lang="EN-US">Please consider the environment before
printing this e-mail.</span></b><span
style="color:#1F497D;mso-fareast-language:SV" lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<pre wrap="">--------
RT Training Sessions (<a class="moz-txt-link-freetext" href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</a>)
* Boston — March 5 & 6, 2012</pre>
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