*Best to keep mailing towards rt-users instead of me personally ;)<br><br clear="all">-- Bart<br>
<br><br><div class="gmail_quote">Op 15 februari 2012 13:43 schreef Bart <span dir="ltr"><<a href="mailto:bart@pleh.info">bart@pleh.info</a>></span> het volgende:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
I'm afraid I don't have a nice document for the overall configuration.<br><br>In regards to the e-mail, you have to make sure that the local sendmail/postfix configuration knows how to send e-mails.<br>In our case we've setup Exim to send mail to a smarthost, this can be done with all mail systems. (I assume you have a working mailserver somewhere, basically the Linux installation needs to send it's mail to this mailserver)<br>
<br>After that RT should be able to send e-mails.<br><br>Also, theres a basic requirement before the application sends e-mail:<br><br>- Make a user<br>- Make a group and add a user to that group<br>- Make a queue (use the default), add the group to the queue<br>
<br>I believe it was something like that as a bare minimum of the RT configuration before it will send e-mails.<br><br><br clear="all">-- Bart<br>
<br><br><div class="gmail_quote">Op 15 februari 2012 13:31 schreef brajesh kumar sharma <span dir="ltr"><<a href="mailto:brajesh.bangalore@gmail.com" target="_blank">brajesh.bangalore@gmail.com</a>></span> het volgende:<div>
<div class="h5"><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi Bart,<br><br>Thanks for the quick response. I will check it. Actually I have installed RT 4.0.5 on my linux FC11 machine. And now I have to do the configuration part. Do u have any such documents that it will be helpful for the all basic required configurations. And also mails are not going if I am creating a new Ticket. Please help on this. Overall I want to say that this tool needs for me for only to create tickets. <br>
<br>Thanks<span><font color="#888888"><br>Brajesh <br></font></span><div><div><br><div class="gmail_quote">On Wed, Feb 15, 2012 at 5:50 PM, Bart <span dir="ltr"><<a href="mailto:bart@pleh.info" target="_blank">bart@pleh.info</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi,<br><br>That's part of the theme, you can find the themes in this directory:<br><br><blockquote style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">/opt/rt4/share/html/NoAuth/css<br>
</blockquote><div> </div>If you want to change the theme then I'd suggest copying the base theme (aileron is the default of RT4) and creating a new one, that way an update won't break your changes.<br><br clear="all">
-- Bart<br>
<br><br><div class="gmail_quote">Op 15 februari 2012 10:43 schreef brajesh kumar sharma <span dir="ltr"><<a href="mailto:brajesh.bangalore@gmail.com" target="_blank">brajesh.bangalore@gmail.com</a>></span> het volgende:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div></div><div>
Hello All,<br><br>I am very new in RT. I would like to know that how we can remove the RT logo from the bottom of the page.<br><br>Thanks<span><font color="#888888"><br>Brajesh<br>
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