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Hi there,<br>
I have a little issue with our FriendlyFromLineFormat on RT 4.<br>
<br>
We have set it as follows:<br>
*Set( $FriendlyFromLineFormat, "\"IT Helpdesk\" <%s>");*<br>
which, looking around on the web, seems to be the correct way of
doing<br>
so - unless you see something wrong.<br>
<br>
The issue is that this way what I get is the name of the sender of
the<br>
e-mail (either the owner or the requestor, cc, etc), not their
e-mail.<br>
For example, if I have sent the e-mail, I get:<br>
*IT Helpdesk <"Giuseppe Sollazzo">*<br>
which clearly breaks the "Reply all".<br>
<br>
How can I get it to include the e-mail address?<br>
<br>
Thanks,<br>
Giuseppe<br>
<br>
- --<br>
____________________________________<br>
<br>
Giuseppe Sollazzo<br>
Senior Systems Analyst<br>
Computing Services<br>
Information Services<br>
St. George's, University Of London<br>
Cranmer Terrace<br>
London SW17 0RE<br>
<br>
Email: <a class="moz-txt-link-abbreviated" href="mailto:gsollazz@sgul.ac.uk">gsollazz@sgul.ac.uk</a><br>
Direct Dial: +44 20 8725 5160<br>
Fax: +44 20 8725 3583<br>
<br>
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