Fabio,<br><br>No. Every ticket can have only one owner. My suggestion is to define the type of work in the Queue/ticket and then based on type of work, generate as many children tickets with different owners as you need.<br>
<br>That's all I can think of at the moment.<br><br>Kenn<br><br><div class="gmail_quote">On Mon, Feb 27, 2012 at 10:04 PM, Fabio Varela <span dir="ltr"><<a href="mailto:fabio.varela@usp.br">fabio.varela@usp.br</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Everybody, I'm subscribed for the list bout an year maybe, but this is my first post... So let's rock!!<br>
<br>
I have a simple issue about ticket ownership in RT4 (4.0.0). We need to attribute some tickets for two or more owners at the same time, depending on the type of job our field teams are asked to perform. Is it possible in some way??<br>
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