<HTML dir=ltr><HEAD><TITLE>[rt-users] Set colour tickets by priority</TITLE>
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<P>Hi,</P>
<P>The tutorial doesn't work for me on 4.0.5. I'm also trying to find an alternative. </P>
<P>The code I'm putting in <RTInstallationDir>/local/html/Callbacks/MyCallbacks/Elements/RT__Ticket/ColumnMap/ColumnMap is being seen, because if I make a deliberate error it fails to compile, but it doesn't seem to make any difference.</P>
<P>There must be people who have upgraded to 4.0.* who want to keep this feature, hopefully someone can help us.</P>
<P>Regards,</P>
<P>Guy</P></FONT></DIV></DIV>
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<FONT size=2 face=Tahoma><B>From:</B> rt-users-bounces@lists.bestpractical.com on behalf of Daniel Garcia Mejia<BR><B>Sent:</B> Mon 27/02/2012 09:34<BR><B>To:</B> rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] Set colour tickets by priority<BR></FONT><BR></DIV>
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<P><FONT size=2>Hi,<BR><BR>I'm using rt 4.04<BR>I want to color the tickets by priority, so I follow this tutorial:<BR><BR><A href="http://requesttracker.wikia.com/wiki/ShowStatusInColor">http://requesttracker.wikia.com/wiki/ShowStatusInColor</A><BR><BR>But don't work... I don't know ifI haven't done well or it doesn't work<BR>in RT4.X.<BR>Someone can try and confirm it works? If not, there is an alternative to<BR>putting color on the ticket as a priority in RT 4.X?<BR><BR><BR>Thanks and best regards<BR><BR><BR>Daniel<BR><BR>--<BR><BR>.......................................................................<BR> __<BR> / / Daniel García Mejía<BR> C E / S / C A Portals i Repositoris<BR> /_/ Centre de Serveis Científics i Acadèmics de Catalunya<BR><BR> Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona<BR> T. (NULL) - F. 93 205 6979 - dgarcia@cesca.cat<BR>.......................................................................<BR><BR>--------<BR>RT Training Sessions (<A href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</A>)<BR>* Boston March 5 & 6, 2012<BR></FONT></P></DIV>
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