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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I didn’t use the real password. Authentication works against AD, does that mean a short user name could be used? Thank you very much for raising the question. At this stage, I’m sure about nothing.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jun<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Backman [mailto:rbackman@georgefox.edu] <br><b>Sent:</b> Friday, March 02, 2012 12:56 PM<br><b>To:</b> Zhang,Jun<br><b>Cc:</b> rt-users@lists.bestpractical.com<br><b>Subject:</b> Re: [rt-users] Transitory error on login (LDAP against AD)<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Your My_LDAP 'user' needs to be the fully qualified 'CN=<span class=apple-style-span>s_dqs_svn,ou=people,dc=mdanderson,dc=edu'. And I hope that is a bogus password! Otherwise, I would change it.</span><o:p></o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Arial","sans-serif";color:#222222'><br clear=all></span>=+=+=+=+=+=+=+=+=+<br>Ryan Backman<br>Programmer / Analyst<br>George Fox University<br>=+=+=+=+=+=+=+=+=+<br><br><o:p></o:p></p><div><p class=MsoNormal>On Fri, Mar 2, 2012 at 10:16 AM, Zhang,Jun <<a href="mailto:JHZhang@mdanderson.org">JHZhang@mdanderson.org</a>> wrote:<o:p></o:p></p><p class=MsoNormal>Thomas,<br> Since I'm new to RT, could you please tell where I did wrong in configuration? May be I need to change the order of the ExternalAuthPriority. Below is my RT_SiteConfig.pm file content.<br> Thanks.<br><br>Jun<br><br>Set( $DatabaseUser, 'rt_user' );<br>Set( $CorrespondAddress, '<a href="mailto:x2@mdanderson.org">x2@mdanderson.org</a>' );<br>Set( $rtname, '<a href="http://xrt.mdanderson.edu" target="_blank">xrt.mdanderson.edu</a>' );<br>Set( $DatabaseRequireSSL, '' );<br>Set( $WebPort, '80' );<br>Set( $Organization, '<a href="http://mdanderson.edu" target="_blank">mdanderson.edu</a>' );<br>Set( $DatabaseType, 'mysql' );<br>Set( $DatabasePort, '' );<br>Set( $DatabasePassword, 'password' );<br>Set( $DatabaseAdmin, 'root' );<br>Set( $SendmailPath, '/usr/sbin/sendmail' );<br>Set( $WebDomain, '<a href="http://xrt.mdanderson.edu" target="_blank">xrt.mdanderson.edu</a>' );<br>Set( $DatabaseAdminPassword, '' );<br>Set( $CommentAddress, '<a href="mailto:x@mdanderson.org">x@mdanderson.org</a>' );<br>Set( $DatabaseHost, 'localhost' );<br>Set( $DatabaseName, 'rt4' );<br>Set( $OwnerEmail, '<a href="mailto:x2@mdanderson.org">x2@mdanderson.org</a>' );<br>Set( @Plugins, qw(RT::Authen::ExternalAuth) );<br><br>Set($ExternalAuthPriority, [ 'My_MySQL',<br> 'My_LDAP'<br> ]<br>);<br>Set($ExternalServiceUsesSSLorTLS, 0);<br>Set($AutoCreateNonExternalUsers, 0);<br>Set($ExternalSettings, {<br> 'My_MySQL' => {<br> 'type' => 'db',<br> 'server' => '<a href="http://dqsrt.mdanderson.edu" target="_blank">dqsrt.mdanderson.edu</a>',<br> 'database' => 'rt4',<br> 'table' => 'Users',<br> 'user' => 'rt_user',<br> 'pass' => 'password',<br> 'port' => '3306',<br> 'dbi_driver' => 'mysql',<br> 'u_field' => 'Name',<br> 'p_field' => 'Password',<br> 'p_enc_pkg' => 'Crypt::MySQL',<br> 'p_enc_sub' => 'password',<br> 'd_field' => 'disabled',<br> 'd_values' => ['0'],<br> 'attr_map' => { 'Name' => 'Name', }<br> },<br> 'My_LDAP' => {<br> 'type' => 'ldap',<br> 'server' => '<a href="http://dcpwpdc1.mdanderson.edu" target="_blank">dcpwpdc1.mdanderson.edu</a>',<br> 'user' => 's_dqs_svn',<br> 'pass' => 'Juoo9k88',<br> 'base' => 'ou=people,dc=mdanderson,dc=edu',<br> 'd_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)',<br> 'tls' => 0,<br> 'ssl_version' => 3,<br> 'net_ldap_args' => [ version => 3 ],<br> 'attr_map' => { 'Name' => 'samaccountname',<br> 'EmailAddress' => 'mail',<br> 'Organization' => 'physicaldeliveryofficename',<br> 'RealName' => 'gecos',<br> 'ExternalAuthId' => 'sAMAccountName',<br> 'Gecos' => 'gecos',<br> 'WorkPhone' => 'telephoneNumber',<br> 'Address1' => 'streetAddress',<br> 'City' => 'l',<br> 'State' => 'st',<br> 'Zip' => 'postalCode',<br> 'Country' => 'co'<br> }<br> }<br> }<br>);<br>1;<br><br>-----Original Message-----<br>From: <a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a> [mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of Thomas Sibley<br>Sent: Friday, March 02, 2012 11:57 AM<br>To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>Subject: Re: [rt-users] Transitory error on login (LDAP against AD)<br><br>On 03/02/2012 12:48 PM, Zhang,Jun wrote:<br>> I got the same error and I understand this must be minors, since my AD<br>> user is authenticated. The Users table in my rt4 database doesn't have<br>> a column called 'disable'. Removing the d_field line in<br>> RT_SiteConfig.pm and the error no longer show up. Looks like a bug.<br><br>It is a severe misconfiguration to add the internal RT Users table as a DBI auth source in RT::Authen::ExternalAuth. Don't do that.<br>--------<br>RT Training Sessions (<a href="http://bestpractical.com/services/training.html" target="_blank">http://bestpractical.com/services/training.html</a>)<br>* Boston March 5 & 6, 2012<br>--------<br>RT Training Sessions (<a href="http://bestpractical.com/services/training.html" target="_blank">http://bestpractical.com/services/training.html</a>)<br>* Boston March 5 & 6, 2012<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>