<div class="gmail_quote">On Wed, Mar 7, 2012 at 9:50 AM, Thomas Sibley <span dir="ltr"><<a href="mailto:trs@bestpractical.com">trs@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

<div class="im">On 03/07/2012 09:19 AM, Dustin Berube wrote:<br>
> When I look into the logs I see the following actions for the ticket<br>
> transaction (reply, comment)<br>
<br>
</div>All of the log lines you provided are normal info log lines.  You will<br>
need to find the actual error message, which should appear in the logs.<br>
<br>
Please also send your RT_SiteConfig.pm (with passwords censored) and<br>
details on your outgoing mail configuration.<br></blockquote><div><br>Thomas, <br><br>I have attached a sanitized copy of my RT_SiteConfig.pm as a text file. Outgoing mail is routed to a SMTP smart host which is our Exchange server. <br>

<br>I found the error and have included it below.<br><br><div style="margin-left:40px">Mar  7 08:28:11 fccv-itsup01 RT: <rt-4.0.5-28242-1331126891-1857.4222-3-0@rt.fccv-itsup01.fccoc.local> #4222/92655 - Scrip 3 On Create Autoreply To Requestors (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)<br>

<br>Mar  7 08:28:11 fccv-itsup01 RT: <rt-4.0.5-28242-1331126891-1857.4222-3-0@rt.fccv-itsup01.fccoc.local>: Could not send mail with command `/usr/sbin/sendmail -oi -t -f <a href="mailto:techsupport@flaglerclerk.com">techsupport@flaglerclerk.com</a>`: couldn't execute program: Cannot allocate memory at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 447.#012#012Stack:#012  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:447]#012  [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:308]#012  [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:128]#012  [/opt/rt4/sbin/../lib/RT/ScripAction.pm:232]#012  [/opt/rt4/sbin/../lib/RT/Scrip.pm:475]#012  [/opt/rt4/sbin/../lib/RT/Scrips.pm:198]#012  [/opt/rt4/sbin/../lib/RT/Transaction.pm:201]#012  [/opt/rt4/sbin/../lib/RT/Record.pm:1459]#012  [/opt/rt4/sbin/../lib/RT/Ticket.pm:676]#012  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1514]#012  [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:465)<br>

<br>Mar  7 08:28:11 fccv-itsup01 RT: <rt-4.0.5-28242-1331126891-203.4222-4-0@rt.fccv-itsup01.fccoc.local> #4222/92655 - Scrip 4 On Create Notify AdminCcs (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)<br><br>Mar  7 08:28:11 fccv-itsup01 RT: <rt-4.0.5-28242-1331126891-203.4222-4-0@rt.fccv-itsup01.fccoc.local>: Could not send mail with command `/usr/sbin/sendmail -oi -t -f <a href="mailto:techsupport@flaglerclerk.com">techsupport@flaglerclerk.com</a>`: couldn't execute program: Cannot allocate memory at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 447.#012#012Stack:#012  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:447]#012  [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:308]#012  [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:128]#012  [/opt/rt4/sbin/../lib/RT/ScripAction.pm:232]#012  [/opt/rt4/sbin/../lib/RT/Scrip.pm:475]#012  [/opt/rt4/sbin/../lib/RT/Scrips.pm:198]#012  [/opt/rt4/sbin/../lib/RT/Transaction.pm:201]#012  [/opt/rt4/sbin/../lib/RT/Record.pm:1459]#012  [/opt/rt4/sbin/../lib/RT/Ticket.pm:676]#012  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1514]#012  [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:465)<br>

<br></div>Let me know if further information is needed.<br>-Dustin<br><br></div></div>