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<div>> On Mon, Mar 12, 2012 at 14:19, Arthur Rance <arthur_rance@hotmail.com> wrote:<br>> > Hello,<br>> ><br>> ><br>> > When I read a ticket through the self-service, I can see the real name of<br>> > the guy who replies. Is it possible to hide it ?<br>> <br>> By adjusting ShowUser component that is used to display user entries<br>> in the web interface.<br>> <br>> By adjusting ShowHistory component and sub-components.<br><br></div><div><br></div><div>Thanks.</div><div><br></div><div><br></div><div>New problem : When the customer replies through the self-service, the quoted text is introduced by :</div><div><br></div><div><br></div><div><div>$self->loc("On [_1], [_2] wrote:", $self->CreatedAsString, $self->CreatorObj->Name)</div></div><div><br></div><div><br></div><div>How to hide "$self->CreatorObj->Name" when he is in the group "Staff" ? Is there a best way ? Is there an easiest way ?</div><div><br></div><div><br></div><div><br></div> </div></body>
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