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Hi Kevin,<div><br></div><div>Many thanks. I made the "Create Tickets" modification to the
Unprivileged group, and it now works!</div><div><br></div><div>Job done :-)</div><div><br></div><div>Thanks</div><div><br></div><div>JD<br><p class="EC_EC_MsoNormal"><span style="font-size:10pt;color:black;font-family:Arial"><strong><span style="font-weight:normal;font-family:Arial"></span></strong></span><span lang="PT" style="font-size:10pt;color:black;font-family:Arial"></span> </p><br><div><div id="SkyDrivePlaceholder"></div>> Date: Tue, 24 Apr 2012 14:48:07 -0400<br>> From: falcone@bestpractical.com<br>> To: rt-users@lists.bestpractical.com<br>> Subject: Re: [rt-users] Allowing automatic creation of new (unprivileged) users - what is the command?<br>> <br>> On Tue, Apr 24, 2012 at 07:27:40PM +0100, John Chapman wrote:<br>> > I've just had RT 4.0.5 set up by a third party company. I did not install it myself.<br>> > RT is not allowing automatic creation of new (unprivileged) users; they are returned an email<br>> > with "RT could not load a valid user".<br>> > I've had a search around; am I right in thinking the command:<br>> > Set($AutoCreate, {UnPrivileged => 1});<br>> > will solve my problem?<br>> > I have reasonable Unix knowledge; if this is siimply a case of logging into the server (via<br>> > putty for example) and running the command, I will do it myself. If not....(I'll pass it back<br>> > to the third party company, which of course will cost money....)<br>> <br>> AutoCreate is only for logging in and autocreating a user (you can<br>> read about it in the config file). The logs and the email sent to the<br>> RT owner should indicate that you need to grant the CreateTickets<br>> right to the Unprivileged group if you want users autocreated.<br>> <br>> -kevin<br></div></div> </div></body>
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