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I think I saw something about this before.<br>
<br>
<i><font size="1">poll <a href="http://pop.example.com">pop.example.com</a>
protocol pop3 username 'support' password 'nottelling' mda
"/root/rt-4.0.5/bin/rt-mailgate --queue support --action
correspond --url <a href="http://www.example.com">http://www.example.com</a>"
no keep</font></i><br>
<br>
If I remember correctly, it had to be single quotes (') and not
doubles (") around the username and password.<br>
<br>
and your server will auth without the full email as the username? <br>
<br>
-Matt<br>
<br>
On 04/26/2012 12:47 PM, Scott Sjodin wrote:
<blockquote
cite="mid:CAAfAOiUEbhuCwd5vk6jk6izLKvNQZJPQ+oygSN-nUUrbSB20uQ@mail.gmail.com"
type="cite">
<div dir="ltr">Hi rt-users!
<div><br>
</div>
<div>So, I got my earlier Perl dependency woes worked out thanks
to Stephen Alexander on this board.</div>
<div><br>
</div>
<div>I've got RT 4.0.5 successfully installed and running on <a
moz-do-not-send="true" href="http://example.com">example.com</a>
(just the root, no /rt)</div>
<div><br>
</div>
<div>I'm trying to setup mail now. I've got an external pop3
server that I'm attempting to use fetchmail to grab mail from
and pipe it into RT. </div>
<div><br>
</div>
<div>Fetchmail is installed and running. I've verified that both
<a moz-do-not-send="true" href="mailto:support@example.com">support@example.com</a>
and <a moz-do-not-send="true"
href="mailto:support-comment@example.com">support-comment@example.com</a>
have the correct credentials corresponding to my fetchmailrc
file (which is listed below). </div>
<div><br>
</div>
<div>When looking at my fetchmail logs, however, it shows the
following errors:</div>
<div><br>
</div>
<div>
<div><i>fetchmail: Authorization failure on <a
moz-do-not-send="true"
href="mailto:support-comment@example.com">support-comment@example.com</a></i></div>
<div><i>fetchmail: Query status=3 (AUTHFAIL)</i></div>
<div><i>fetchmail: Authorization failure on <a
moz-do-not-send="true" href="mailto:support@example.com">support@example.com</a></i></div>
<div><i>sh: /root/rt-4.0.5/bin/rt-mailgate: Permission denied</i></div>
<div><i>fetchmail: MDA returned nonzero status 126</i></div>
<div><i>fetchmail: Query status=3 (AUTHFAIL)</i></div>
</div>
<div><br>
</div>
<div>Any ideas? Thanks in advance. </div>
<div><br>
</div>
<div>
<div><i><font size="1">FETCHMAILRC</font></i></div>
<div><i><font size="1"><br>
</font></i></div>
<div><i><font size="1">set daemon 60</font></i></div>
<div><i><font size="1">set invisible</font></i></div>
<div><i><font size="1">set no bouncemail</font></i></div>
<div><i><font size="1">set no syslog</font></i></div>
<div><i><font size="1">set logfile /var/log/fetchmail.log</font></i></div>
<div><i><font size="1"><br>
</font></i></div>
<div><i><font size="1">#<a moz-do-not-send="true"
href="mailto:support@example.com">support@example.com</a></font></i></div>
<div>
<i><font size="1"><br>
</font></i></div>
<div><i><font size="1">poll <a moz-do-not-send="true"
href="http://pop.example.com">pop.example.com</a>
protocol pop3 username "support" password "nottelling"
mda "/root/rt-4.0.5/bin/rt-mailgate --queue support
--action correspond --url <a moz-do-not-send="true"
href="http://www.example.com">http://www.example.com</a>"
no keep</font></i></div>
<div><i><font size="1"><br>
</font></i></div>
<div><i><font size="1">#<a moz-do-not-send="true"
href="mailto:support-comment@example.com">support-comment@example.com</a></font></i></div>
<div><i><font size="1"><br>
</font></i></div>
<div><i><font size="1">poll <a moz-do-not-send="true"
href="http://pop.example.com">pop.example.com</a>
protocol pop3 username "support-comment" password
"nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate --queue
support --action comment --url <a
moz-do-not-send="true" href="http://www.example.com">http://www.example.com</a>"
no keep</font></i></div>
</div>
</div>
</blockquote>
<br>
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