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Hello everyone!<br>
<br>
I'm running RT 4.0.2 and I'm trying to see if there's a way to
retrieve some statistics for our tickets.<br>
I'm after some sort of way of getting:<br>
- Number of tickets created weekly per month<br>
- Number of tickets resolved weekly per month<br>
<br>
Any ideas?<br>
<br>
I've managed to create a chart within RT that shows the status of
tickets over the last 14 days. But I can't seem to make it report
weekly over a date range.<br>
<br>
I have install ActivityReports but it is woefully undocumented :( I
don't even know if it can do what I am after. I also tried the
google-chart perl script supplied on the wiki (
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<a href="http://requesttracker.wikia.com/wiki/Rt-google-charts">http://requesttracker.wikia.com/wiki/Rt-google-charts</a>)
but unfortunately it's not working with Postgres. Bummer. <br>
<pre class="moz-signature" cols="72">--
Gino Lisignoli
System Administrator
Opus International Consultants Ltd
<a class="moz-txt-link-abbreviated" href="mailto:Gino.Lisignoli@opus.co.nz">Gino.Lisignoli@opus.co.nz</a>
Tel +64 4 471 7209, Mobile +64 21 982 112 Ext 8209
<a class="moz-txt-link-freetext" href="http://www.opus.co.nz">http://www.opus.co.nz</a>
Level 9 Majestic Centre, 100 Willis Street, PO Box 12343, Wellington, New Zealand
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