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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>-wanting to have tickets created from emails so put down the NoCreateUserOnEmailTicketCreate and since then have received the following error messages;<o:p></o:p></p><p class=MsoNormal>opt/rt4/bin/rt-mailgate --queue BigBrother --action correspond --url http://rdbart001.rdba.remotedbaexperts.com --debug < /tmp/TEST-THIS<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Stack:<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:19]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1631]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1448]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61]<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>RT server error.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The RT server which handled your email did not behave as expected. It<o:p></o:p></p><p class=MsoNormal>said:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Undefined subroutine &RT::Interface::Email::Auth::MailFrom::ParseSenderAddressFromHead called at /opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm line 19.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Stack:<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:19]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1631]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1448]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61]<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please give me some hints if you’ve ever had these errors before, thanks for your help,<o:p></o:p></p><p class=MsoNormal>Evan <span style='font-size:12.0pt;font-family:"Arial Narrow","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>