Hi,<br><br>I found a solution ... for those using PHP to add attachments to existing tickets<br>the pear package 'HTTP_Request2' builds the multipart/mime-data correctly.<br>Here I show a few lines of code that worked perfectly:<br>
<br><?php<br>require_once 'HTTP/Request2.php';<br><br>$username = 'user';<br>$password = 'somepassword';<br>$url = "<a href="http://ticket/rt4/REST/1.0/ticket/514/comment?user=$username&pass=$password">http://ticket/rt4/REST/1.0/ticket/514/comment?user=$username&pass=$password</a>";<br>
$attachment_file = getcwd().'/somejpeg.jpg';<br>$request = new HTTP_Request2($url);<br>$request->setMethod(HTTP_Request2::METHOD_POST)<br> ->addPostParameter("content","Ticket: 514\nAction: comment\nText: using HTTP_Request2\nAttachment: somejpeg.jpg\n")<br>
->addUpload('attachment_1',$attachment_file,$attachment_file,'image/jpeg');<br>$request->send();<br>?><br><br><div class="gmail_quote">On Tue, May 22, 2012 at 5:33 PM, Hugo Escobar <span dir="ltr"><<a href="mailto:hescobar@afslc.com" target="_blank">hescobar@afslc.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi there, I have this same problem, i need to add attachments to existing tickets via REST from php.<br><br>I wrote this small piece of code:<br>
<br>=-=-=-=-=-= code =-=-=-=-=-=-=-=<br>$url = "<a href="http://ticket/rt4/REST/1.0/ticket/514/comment?user=$username&pass=$password" target="_blank">http://ticket/rt4/REST/1.0/ticket/514/comment?user=$username&pass=$password</a>";<br>
<br>$attachment_file = getcwd().'/somejpeg.jpg';<br>$attachment_content = file_get_contents($attachment_file);<br><br>$file_name = 'attachment_1; filename="somejpeg.jpg"' . "\n" . 'Content-Type: image/jpeg';<br>
<br>$post_data=array($file_name=>$attachment_content, "content"=>"Ticket: 514\nAction: comment\nText: aaahhhhhhh\nAttachment: somejpeg.jpg\n");<br><br>$curl_handle=curl_init();<br>curl_setopt ($curl_handle, CURLOPT_URL,$url);<br>
curl_setopt ($curl_handle, CURLOPT_ENCODING, "deflate");<br>curl_setopt ($curl_handle, CURLOPT_COOKIEJAR, getcwd().'/cookies.txt');<br>curl_setopt ($curl_handle, CURLOPT_POST, 2);<br>curl_setopt ($curl_handle, CURLOPT_POSTFIELDS, $post_data);<br>
curl_setopt ($curl_handle, CURLOPT_HEADER, 1);<br>curl_setopt ($curl_handle, CURLOPT_RETURNTRANSFER, true);<br>curl_setopt ($curl_handle, CURLOPT_HTTPHEADER, array( 'Expect:' ) );<br>$response = curl_exec($curl_handle);<br>
echo $response;<br>curl_close($curl_handle);<br>=-=-=-=-=-= end code -=-=-=-=-=-=-<br><br>In order to have a reference, I submitted the file via rt from the command line with complete success.<br>I wanted to look at what 'rt' sends so i used tcpflow to reconstruct the content, see below<br>
<br>=-=-=-=-=-= request sent by 'rt' from cli =-=-=-=-=-==<br>POST /rt4/REST/1.0/ticket/514/comment HTTP/1.1<br>TE: deflate,gzip;q=0.3<br>Connection: TE, close<br>Host: ticket<br>User-Agent: RT/3.0b<br>Content-Length: 41964<br>
Content-Type: multipart/form-data; boundary=xYzZY<br>Cookie: RT_SID_ticket.80=c593fea8c27488b8b8764196a4b257d3<br><br>--xYzZY<br>Content-Disposition: form-data; name="attachment_1"; filename="somejpeg.jpg"<br>
Content-Type: image/jpeg<br><br>(binary content)<br>--xYzZY<br>Content-Disposition: form-data; name="content"<br><br>Ticket: 514<br>Action: comment<br>Cc:<br>Bcc:<br>Attachment: somejpeg.jpg<br>TimeWorked:<br>Text: going crazy<br>
<br>--xYzZY--<br>=-=-=-=-=-=-=-= end of content sent by 'rt' =-=-=-==-=-=<br><br><br>=-=-=-=-=-=-=-= content sent via php/curl -=-=-=-=-=-=-<br>POST /rt4/REST/1.0/ticket/514/comment?user=someuser&pass=somepassword HTTP/1.1<br>
Host: ticket<br>Accept: */*<br>Accept-Encoding: deflate<br>Content-Length: 42046<br>Content-Type: multipart/form-data; boundary=----------------------------5e8f1e2cb2d5<br><br>------------------------------5e8f1e2cb2d5<br>
Content-Disposition: form-data; name="attachment_1; filename="somejpeg.jpg"<br>Content-Type: image/jpeg"<br><br>(binary content)<br>------------------------------5e8f1e2cb2d5<br>Content-Disposition: form-data; name="content"<br>
<br>Ticket: 514<br>Action: comment<br>Text: aaahhhhhhh<br>Attachment: somejpeg.jpg<br><br>------------------------------5e8f1e2cb2d5--<br>=-=-=-=-=-=-= end of content sent via php/curl =-=-=-=-=-=<br><br><br>I think that php is unable to construct messages of type multipart/form-data correctly.<br>
By comparing the line just after the boundary (for the binary part) you'll note that they are not equal.<br>I couldn't find a way to replicate what rt generates with php.<br>I tried using a very 'unnatural' key for the file name in $post_data but it doesn't work. All i get is the<br>
infamous:<br><br>RT/4.0.2 400 Bad Request<br><br># No attachment for somejpeg.jpg.<br><br><br>Any comments?<br><br>Thanks,<br>Hugo<div class="HOEnZb"><div class="h5"><br><br><br><div class="gmail_quote">On Mon, Apr 23, 2012 at 10:51 AM, Guillaume Hilt <span dir="ltr"><<a href="mailto:ghilt@shadowprojects.org" target="_blank">ghilt@shadowprojects.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I hope so because I didn't find anything.<br>
<br>
I'm still digging and now I'm sending this kind of request to RT :<br>
<br>
HttpRequest Object<br>
(<br>
[options:HttpRequest:private] =><br>
[postFields:HttpRequest:<u></u>private] => Array<br>
(<br>
[content] => id: 56<div><br>
Action: comment<br>
Text: Fichier joint<br>
Attachment: ftp_networth.jpg<br>
<br></div>
--uploadfichiersupport--<br>
[attachment_1] => filename: ftp_networth.jpg<br>
Content-Type: image/jpeg<br>
<br>
’Ų’ą .... (file content)<br>
<br>
Request Content-Type is set to "multipart/form-data; boundary=uploadfichiersupport"<u></u>.<br>
<br>
I'm trying to find my way using the VB.net example.<br>
<br>
Guillaume Hilt<br>
<br>
<br>
Le 23/04/2012 16:29, Kevin Falcone a écrit :<div><div><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Ok, so i'm trying to comment an existing ticket with an attachment :<br>
<br>
<?php<br>
<br>
$request = new HttpRequest( $conf['rt']['url'] .<br>
'/REST/1.0/ticket/' . $ticket_id . '/comment?user=' .<br>
$conf['rt']['user'] . '&pass=' . $conf['rt']['password'],<br>
HTTP_METH_POST );<br>
<br>
// First way : attachment is directly in the request content<br>
$post_data = array( 'content' => "id: " . $ticket_id .<br>
"\nAction: comment\nText: Fichier joint\nAttachment: " .<br>
$_FILES['uploadedfile']['name'<u></u>] . "\nattachment_1: " .<br>
file_get_contents( $_FILES['uploadedfile']['tmp_<u></u>name'] ) . "\n" );<br>
<br>
//Second way : i'm adding the attachment using postfile<br>
$post_data = array( 'content' => "id: " . $ticket_id .<br>
"\nAction: comment\nText: Fichier joint\n" );<br>
$request->addPostFields( $post_data );<br>
<br>
$request->addPostFile( $_FILES['uploadedfile']['name'<u></u>],<br>
file_get_contents( $_FILES['uploadedfile']['tmp_<u></u>name'] ) );<br>
$result = $request->send();<br>
<br>
?><br>
<br>
Either way, it doesn't work.<br>
<br>
First way gives me a syntax error :<br>
<br>
HttpMessage Object<br>
(<br>
[type:protected] => 2<br>
[body:protected] => RT/3.8.10 409 Syntax Error<br>
<br>
# Syntax error.<br>
<br>
id: 48<br>
Action: comment<br>
Text: Fichier joint<br>
Attachment: ftp_networth.jpg<br>
attachment_1: \xFF\xD8\xFF\xE0 JFIF ` ` \xFF\xE1 \xE8Exif MM * ; <br>
#K -\xB4\xF3\xE5<\xC5d\xC90\xAA\<u></u>x9D\xCA\xDF+60pGKY^!\xD1cÖ”\<u></u>xB5\xFF J\xB9\xB2\xBB\xB4\x9B\xED \xB7v\xDB<br>
<br>
<br>
Second way gives me this error :<br>
PHP Fatal error: Uncaught exception 'HttpInvalidParamException'<br>
with message 'Empty or too short HTTP message<br>
<br>
What am i doing wrong ?<br>
<br>
I searched in this list archive and google but I didn't find any<br>
example on how to send an attachment with PHP and the API.<br>
</blockquote>
There are tests for this, so I know it works, I suggest using the<br>
bin/rt command line client in debug mode to see what it sends over the<br>
wire. Otherwise, numerous people have used PHP/Python/Ruby/Java to<br>
talk to the REST api so perhaps someone will volunteer some sample<br>
code.<br>
<br>
-kevin<br>
</blockquote>
</div></div></blockquote></div><br><br clear="all"><br></div></div><span class="HOEnZb"><font color="#888888">-- <br>Hugo Escobar<br><br><br><img title="AFS_logo.png" alt="AFS_logo.png" src="cid:ii_12ddc99660bf2d8d" height="35" width="171"><br>
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