Hi All -<div><br></div><div>Just upgraded from 3.8.8 to 4.0.6 this morning. Was kind of a tough upgrade so I ended up doing a lot of different things during the upgrade and I confused myself. The problem I have now is that I'm not entirely sure where RT is getting it's config settings from. Somethings seem to come from /opt/rt4/etc/RT_SiteConfig.pm others don't. I have some custom things in /opt/rt4/local/html/Elements/ and those don't seem to be working.</div>
<div><br></div><div>When I go out to <b>Tools --> Configuration --> Tools --> System Configuration</b> I am receiving the following error:</div><div><br></div><div><span style="background-color:rgb(255,255,51)"><span style="font-family:arial,helvetica,sans-serif;font-size:13px;line-height:16px">An internal RT error has occurred. Your administrator can find more details in RT's log files.</span> </span></div>
<div><br></div><div>/opt/rt4/var/log doesn't have anything in it -- and neither does /opt/rt3_bak/var/log (this is where 3.8.8 resided). As I said, I did many things and directories may not be properly in place....</div>
<div><br></div><div>Any advice??<br clear="all">--<br>Max McGrath<br>Network Administrator<br>Carthage College<br>262-552-5512<br><a href="mailto:mmcgrath@carthage.edu" target="_blank">mmcgrath@carthage.edu</a><br>
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