Nevermind, this turned out to be an issue in my postfix config in the relay. <br><br><div class="gmail_quote">On Thu, May 31, 2012 at 1:57 PM, Scott Sjodin <span dir="ltr"><<a href="mailto:scott.sjodin@gmail.com" target="_blank">scott.sjodin@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi all,<div><br></div><div>So I've got RT up and running, I've created a queue (that works) and a group with users. I've granted the users all the rights available, and have been having some trouble with e-mail notifications.</div>
<div><br></div><div>Right now, the only notifications that work are when an auto-reply is sent to a requester informing them the ticket has been received. I want an e-mail notification to be sent when someone takes a ticket or is assigned a ticket. I've created a scrip in which the condition is 'On Owner Change' the action is to 'Notify Owner' with one of the templates. I've checked that the users have valid e-mail addresses, yet I get nothing.</div>
<div><br></div><div>Any insight or help on this?</div><div><br></div><div>Thanks,</div><div><br></div><div>Scott</div>
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