<div class="gmail_quote">On Mon, Jun 11, 2012 at 6:40 PM, Russ Lavoy <span dir="ltr"><<a href="mailto:ussray_00@yahoo.com" target="_blank">ussray_00@yahoo.com</a>></span> wrote:<br><div><br>knip<br> <br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">

# as internal users if they fail to authenticate from an<br>
# external service.<br>
Set($AutoCreateNonExternalUsers,    0);<br>
<br>
# LDAP Settings<br>
'My_LDAP'       =>      {<br>
                                'type'                  =>      'ldap',<br>
                                'server'                =>      'ldapserver',<br>
                                'user'                  =>      'cn=user,ou=oragnizational unit,dc=example,dc=net',<br>
                                'pass'                  =>      'passwd',<br>
                                'base'                  =>      'dc=example,dc=net',<br>
                                'filter'                =>      '(objectClass=*)',<br>
                                'd_filter'              =>      '(objectClass=Foo)',<br>
<br></blockquote><div><br>This should be:<br><br>Set( $ExternalSettings, {<br>                                 'My_LDAP'           =>   {<br>                                  .........<br>etc.<br><br>Do not forget to verify your RT_SiteConfig.pm with perl -c RT_SiteConfig after editing and restarting your webserver.<br>
</div></div><br>HTH,<br><br>-- <br>natxo<br>