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<p class="MsoNormal">Hi.<o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US">I just upgraded our RT install from 3.8.10 to 3.8.12. After this RT was unable to send e-mail messages with the default outgoing mail setting (sendmailpipe). I change mail command to sendmail (and removed –t from mail
arguments), and then it works.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">In the logs it looks like it was trying to use sendmail even before I changed it, but with the –t option?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Errors in apache error log:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">[Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1437.7276-61-0@deltamanagement.se> #7276/171323 - Scrip 61 On Correspond Notify Requestors and Ccs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">[Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1437.7276-61-0@deltamanagement.se> No recipients found. Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:353)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">[Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1979.7276-5-0@deltamanagement.se> #7276/171323 - Scrip 5 On Correspond Notify AdminCcs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">sendmail: fatal: No recipient addresses found in message header<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">[Thu Jun 14 08:34:44 2012] [crit]: <rt-3.8.12-20809-1339662884-1979.7276-5-0@deltamanagement.se>: Could not send mail with command `/usr/sbin/sendmail -oi -t`: program unexpectedly closed pipe at /opt/rt3/bin/../lib/RT/Interface/Email.pm
line 451, <GEN77> line 20.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Stack:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Interface/Email.pm:451]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/5.8.8/i386-linux-thread-multi/IO/Handle.pm:401]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/site_perl/5.8.8/MIME/Decoder/NBit.pm:151]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/site_perl/5.8.8/MIME/Decoder.pm:259]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1889]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1859]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1772]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1832]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1772]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Interface/Email.pm:458]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:309]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:129]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/ScripAction_Overlay.pm:238]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Scrip_Overlay.pm:477]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Scrips_Overlay.pm:205]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Transaction_Overlay.pm:188]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Record.pm:1457]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:2187]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:2099]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/bin/../lib/RT/Interface/Email.pm:1521]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt3/bin/../lib/RT/Interface/Email.pm:472)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:SV"><img width="66" height="2" id="_x0000_i1027" src="cid:image002.png@01CD4A1A.E983DA70" alt="Description: http://www.deltamanagement.se/images/mailfooter_bluedot.gif"></span><span lang="EN-US" style="font-size:12.0pt;mso-fareast-language:SV"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV"> <br>
</span><span lang="EN-US" style="font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV">Johan Sjöberg</span><span lang="EN-US" style="font-size:12.0pt;mso-fareast-language:SV"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:SV"><br>
</span><span lang="EN-US" style="font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV">D</span><span style="font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV">elta Management AB<br>
Tulegatan 30<br>
113 53 Stockholm<br>
Sweden</span><span style="font-size:12.0pt;mso-fareast-language:SV"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:SV"><br>
</span><span lang="EN-US" style="font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV">Phone: +46 8 501 125 09<br>
Cell: +46 70 751 99 17<br>
</span><span style="font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV"><a href="http://www.deltamanagement.se/" target="_blank"><span lang="EN-US" style="color:blue">www.deltamanagement.se</span></a></span><span lang="EN-US" style="font-size:12.0pt;mso-fareast-language:SV"><o:p></o:p></span></p>
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<p class="MsoNormal" align="right" style="text-align:right"><span style="mso-fareast-language:SV"><img border="0" width="113" height="69" id="_x0000_i1026" src="cid:image003.gif@01CD4A19.DC10F8B0" alt="Description: http://www.deltamanagement.se/images/mailfooter_delta.gif"></span><span style="font-size:12.0pt;mso-fareast-language:SV"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:SV"> </span><span style="font-size:12.0pt;mso-fareast-language:SV"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="display:none;mso-fareast-language:SV"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:SV"><img border="0" width="62" height="24" id="_x0000_i1025" src="cid:image004.gif@01CD4A19.DC10F8B0" alt="Description: http://www.deltamanagement.se/images/climatecare_small.gif"></span><span style="font-size:12.0pt;mso-fareast-language:SV"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV">Koldioxidneutral IT-drift<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV">El, kontorsvärme och tjänsteresor kompenseras med hjälp av ClimateCare<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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