Hi,<br>this is the way we are creating the ticket, by using a HTML form:<br><br><html><br><form method="POST" <br>action="<a href="http://xxx/REST/1.0/ticket/new/">http://xxx/REST/1.0/ticket/new/</a>"><br>
User: <input type="text" name="user" size="20"><br><br> Pass: <input type="text" name="pass" size="20"><br><br> Content: <textarea rows="10" name="content" cols="30">id: new<br>
Text: This is the ticket text<br>Subject: This is my ticket<br>Status: resolved<br>Queue: 6</textarea><br><br> <p><input type="submit" value="Submit" name="B1"><input type="reset" <br>
value="Reset" name="B2"></p><br></form><br></html><br><br>Thanks<br>Jeff<br><br><div class="gmail_quote">On Sat, Jun 16, 2012 at 2:19 AM, Kevin Falcone <span dir="ltr"><<a href="mailto:falcone@bestpractical.com" target="_blank">falcone@bestpractical.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On Fri, Jun 15, 2012 at 11:23:27PM +0200, Jeff Konnen wrote:<br>
> # Could not create ticket.<br>
> # Status 'resolved<br>
> ' isn't a valid status for tickets in this queue.<br>
><br>
> Is this error due to the carriage return and how can I avoid it?<br>
<br>
</div>There's a good chance that it dislikes the carriage return.<br>
However, we'd need to know how you're creating the ticket and what<br>
you're sending across the wire to make suggestions.<br>
<span class="HOEnZb"><font color="#888888"><br>
-kevin<br>
</font></span></blockquote></div><br><br clear="all"><br>-- <br>Jeff Konnen<br><br>