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<font face="Courier New"><font size="2">I was talking about adding it in the </font>'Search - Unowned Tickets'.</font><div><font face="Courier New"><br></font></div><div><font face="Courier New">I tried that :</font></div><div><font face="Courier New"><br></font></div><div><font face="Courier New"><div>@Attributes = (</div><div> { Name => 'Search - Unowned Tickets',</div><div> Description => '[_1] newest unowned tickets', # loc</div><div> Content =></div><div><span style="font-size: 10pt; "> { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Take)__</a> <font color="#00b050"><A HREF=\"__WebPath__/Ticket/Display.html?Status=deleted&id=__id__\">__loc(Delete)__</a></font> /TITLE: ' ", Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')",</span></div><div> OrderBy => 'Created',</div><div> Order => 'DESC' },</div><div> },</div><div>);</div><div><br></div><div>...but when I click on "Delete", it redirects me to the page displaying the deleted ticket, instead of staying in the <span style="font-size: 10pt; ">'Search - Unowned Tickets'.</span></div></font></div><br><br><div><div id="SkyDrivePlaceholder"></div><hr id="stopSpelling">From: michael.steen@livetext.com<br>Date: Wed, 20 Jun 2012 19:47:11 -0500<br>Subject: Re: [rt-users] Add a "Delete" link next to the "Take" link<br>To: arthur_rance@hotmail.com<br><br>If you're talking about adding it to Display.html, I used the following for RT 3.8 to add stalled and deleted buttons.<br><br><br>path/to/rt3/local/html/Callbacks/yourdir/Ticket/Elements/Tabs/Default<br><br><br><br><%init><br>
if ($Ticket) {<br># if ($Ticket->CurrentUserHasRight('ModifyTicket') && ($Ticket->Status ne 'stalled')) {<br># $actions->{'stall'} = {<br># title => loc('Stall'),<br>
# path => 'Ticket/Update.html?Action=Comment&DefaultStatus=stalled&id='.$Ticket->id,<br># };<br># }<br> if ($Ticket->CurrentUserHasRight('DeleteTicket') && ($Ticket->Status ne 'deleted')) {<br>
$actions->{'delete'} = {<br> title => loc('Delete'),<br> path => 'Ticket/Display.html?Status=deleted&id='.$Ticket->id,<br> };<br> }<br>}<br>
</%init><br>
<%args><br>$Ticket => undef<br>$tabs => undef<br>$actions => undef<br></%args><br><br><div class="ecxgmail_quote">On Tue, Jun 19, 2012 at 10:21 AM, Arthur Rance <span dir="ltr"><<a href="mailto:arthur_rance@hotmail.com">arthur_rance@hotmail.com</a>></span> wrote:<br>
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<font style="font-size:10pt" face="Courier New" size="2">Hello,</font><div><font style="font-size:10pt" face="Courier New" size="2"><br></font></div><div><font style="font-size:10pt" face="Courier New" size="2">I'd like to add a "Delete" link (to delete a ticket) next to the "Take" link. How would you do that ?</font></div>
<div><font style="font-size:10pt" face="Courier New" size="2"><br></font></div><div><font style="font-size:10pt" face="Courier New" size="2"><br></font></div> </div></div>
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