<font color='black' size='2' face='Arial, Helvetica, sans-serif'>I <font color="black" face="Arial, Helvetica, sans-serif" size="2">ran make fixdeps and other dependencies manually. I also ran apache2 to start the apache server. This is the respond I got after running the apache command:<br>
<br>
root@helpdesks:/opt/rt4/etc# /etc/init.d/apache2 start<br>
* Starting web server apache2 [Thu Jun 21 17:26:51 2012] [warning]: The ActiveStatus configuration has been replaced by the new Lifecycles<br>
functionality. You should set the 'active' property of the 'default'<br>
lifecycle and add transition rules; see RT_Config.pm for documentation. (/opt/rt4/sbin/../lib/RT/Config.pm:766)<br>
[ OK ]<br>
<br>
Now, I am not able to login as root and the default password. I am not able to login using ldap also. <br>
<br>
Thanks<br>
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<div style="font-family:arial,helvetica;font-size:10pt;color:black">-----Original Message-----<br>
From: 20/20 Lab <lab@pacbell.net><br>
To: Borngunners <borngunners@aol.com><br>
Cc: rt-users <rt-users@lists.bestpractical.com><br>
Sent: Thu, Jun 21, 2012 11:49 am<br>
Subject: Re: [rt-users] RT on Ubuntu 12<br>
<br>
<div id="AOLMsgPart_1_4007c508-71bf-4ded-810d-b80a5c103693">
<div class="moz-cite-prefix">Sounds like you didnt finish the 'make
fixdeps' part of the setup. Some items (the last time I installed
from the tarball) will not / can not be installed that way. In
which case it'll say in the last few lines about how it could not
install 'Thing::subthing' then just head on over to cpan and
install it manually. Looking at my server, it looks like
DateTime, GD, prefork, and XML-RSS are the packages I had to
manually install. Tho I'm not positive.<br>
<br>
On 06/21/2012 8:33 AM, Borngunners wrote:<br>
</div>
<blockquote type="cite"><font color="black" face="Arial, Helvetica, sans-serif" size="2">I just <font color="black" face="Arial, Helvetica, sans-serif" size="2">installed libplack-perl using
the following command suggested sudo apt-get install
libplack-perl<br>
After installing it, I decided to include "use
Plack::Handler::Apache2" in my apache2 configuration. This is
the following error message I got:<br>
<br>
root@helpdesks:/etc/apache2/sites-available#
/etc/init.d/apache2 start<br>
* Starting web server
apache2
Syntax error on line 28 of
/etc/apache2/sites-enabled/000-default:<br>
Can't locate JSON.pm in @INC (@INC contains:
/opt/rt4/sbin/../local/lib
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib
/opt/rt4/sbin/../lib /etc/perl /usr/local/lib/perl/5.14.2
/usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.14 /usr/share/perl/5.14
/usr/local/lib/site_perl . /etc/apache2) at
/opt/rt4/sbin/../lib/RT/Interface/Web.pm line 73.\nBEGIN
failed--compilation aborted at
/opt/rt4/sbin/../lib/RT/Interface/Web.pm line 73.\nCompilation
failed in require at
/opt/rt4/sbin/../lib/RT/ObjectCustomFieldValue.pm line
54.\nBEGIN failed--compilation aborted at
/opt/rt4/sbin/../lib/RT/ObjectCustomFieldValue.pm line
54.\nCompilation failed in require at
/opt/rt4/sbin/../lib/RT/ObjectCustomFieldValues.pm line
55.\nBEGIN failed--compilation aborted at
/opt/rt4/sbin/../lib/RT/ObjectCustomFieldValues.pm line
55.\nCompilation failed in require at
/opt/rt4/sbin/../lib/RT/CustomField.pm line 63.\nBEGIN
failed--compilation aborted at
/opt/rt4/sbin/../lib/RT/CustomField.pm line 63.\nCompilation
failed in require at /opt/rt4/sbin/../lib/RT/System.pm line
122.\nBEGIN failed--compilation aborted at
/opt/rt4/sbin/../lib/RT/System.pm line 122.\nCompilation
failed in require at /opt/rt4/sbin/../lib/RT.pm line 503.\n<br>
Action 'start' failed.<br>
The Apache error log may have more information.<br>
<div> <br>
And after looking into the apache2 error log, this is the
erroe message I get:<br>
$<br>
[Thu Jun 21 11:26:15 2012] [notice] caught SIGTERM, shutting
down<br>
[Thu Jun 21 11:26:19 2012] [notice] Apache/2.2.22 (Ubuntu)
PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5
Perl/v5.14.2 $<br>
[Thu Jun 21 11:26:37 2012] [notice] caught SIGTERM, shutting
down<br>
<br>
<br>
if I comment out <font color="black" face="Arial, Helvetica, sans-serif" size="2">"use
Plack::Handler::Apache2", I won't have any error message
after starting apache2.<br>
<br>
<br>
Thanks<br>
</font>
</div>
<div> <br>
</div>
<div> <br>
</div>
<div style="font-family:arial,helvetica;font-size:10pt;color:black">-----Original
Message-----<br>
From: Paul Tomblin <a class="moz-txt-link-rfc2396E" __removedlink__643363582__href="mailto:ptomblin@xcski.com"><ptomblin@xcski.com></a><br>
To: Borngunners <a class="moz-txt-link-rfc2396E" __removedlink__643363582__href="mailto:borngunners@aol.com"><borngunners@aol.com></a><br>
Cc: lab <a class="moz-txt-link-rfc2396E" __removedlink__643363582__href="mailto:lab@pacbell.net"><lab@pacbell.net></a>; rt-users
<a class="moz-txt-link-rfc2396E" __removedlink__643363582__href="mailto:rt-users@lists.bestpractical.com"><rt-users@lists.bestpractical.com></a><br>
Sent: Thu, Jun 21, 2012 10:55 am<br>
Subject: Re: [rt-users] RT on Ubuntu 12<br>
<br>
<div id="AOLMsgPart_0_9fbb2e5b-5518-4c39-a8d6-37c089fa52f9" style="margin: 0px;font-family: Tahoma, Verdana, Arial, Sans-Serif;font-size: 12px;color: #000;background-color: #fff;">
<pre style="font-size: 9pt;"><tt>sudo apt-get install libplack-perl
On Thu, Jun 21, 2012 at 10:46 AM, Borngunners <<a>borngunners@aol.com</a>> wrote:
> This is the error log from apache2
>
> [Wed Jun 20 06:46:44 2012] [notice] Apache/2.2.22 (Ubuntu)
> PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5 Perl/v5.14.2 $
> [Wed Jun 20 17:18:25 2012] [error] [client 128.8.222.95] failed to resolve
> handler `Plack::Handler::Apache2': Can't locate Plack$
> [Wed Jun 20 17:20:56 2012] [notice] caught SIGTERM, shutting down
> [Wed Jun 20 17:21:18 2012] [notice] Apache/2.2.22 (Ubuntu)
> PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5 Perl/v5.14.2 $
> [Thu Jun 21 10:43:08 2012] [notice] caught SIGTERM, shutting down
> [Thu Jun 21 10:43:45 2012] [notice] Apache/2.2.22 (Ubuntu)
> PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5 Perl/v5.14.2 $
> [Thu Jun 21 10:43:57 2012] [error] [client 128.8.222.95] failed to resolve
> handler `Plack::Handler::Apache2': Can't locate Plack$
> [Thu Jun 21 10:44:00 2012] [error] [client 128.8.222.95] failed to resolve
> handler `Plack::Handler::Apache2': Can't locate Plack$
>
>
>
>
> -----Original Message-----
> From: 20/20 Lab <<a>lab@pacbell.net</a>>
> To: rt-users <<a>rt-users@lists.bestpractical.com</a>>
> Sent: Wed, Jun 20, 2012 6:20 pm
> Subject: Re: [rt-users] RT on Ubuntu 12
>
> --snip--
> SetHandler perl-script is *not* recommended. SetHandler modperl is the
> documented configuration and is correct -kevin
> --snip--
>
> That's good to know. I remember that from when I set it up, but
> couldn't get it to work. It works now (since upgrading to 12 I
> assume). Thanks.
--
<a>http://www.linkedin.com/in/paultomblin</a>
<a>http://careers.stackoverflow.com/ptomblin</a>
</tt></pre>
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