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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>So I found where you can add Content-Type: html/text to the top of a template and you will get a nice html output. The only problem that I have found is that it places ‘Content-Type: html/text’ at the top of the email body. Any way of hiding from being displayed?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Josh Hopkins<br><b>Sent:</b> Saturday, June 23, 2012 1:19 PM<br><b>To:</b> rt-users@lists.bestpractical.com<br><b>Subject:</b> [rt-users] Templates in HTML<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there a way to add HTML within the templates? For example it would been nice to have a footer image at the bottom of the autoresponse that has our logo in it. Is this possible? Thanks<o:p></o:p></p></div></body></html>