<HTML><BODY>Hello. I have some questions abot GetHeader method. Any help is appreciated.<br><br> I have a scrip which retrieves Date header from ticket :<br><br>my $Transaction = $self->TransactionObj;<br>my $date_header = $Transaction->Attachments->First->GetHeader('Date');<br><br>This extraction works perfactly. Further in the same scrip I have:<br><br>my $ticket = $search->Next # ticket object is retrieved from queue<br> <br>The question is how to get the same Date header from ticket object? Does the Transaction/Attachment exist for already created ticket in queue ? Will Transactions field be useful in this case?</BODY></HTML>