<HTML><BODY><span style="font-family: Arial, Tahoma, Verdana, sans-serif; " data-mce-style="font-family: Arial, Tahoma, Verdana, sans-serif;">Some progress....I was experimenting with __Set method. So far it is able to alter Created field. But cannot define what datetime format to feed this method.</span><br><br><br>Tue, 26 Jun 2012 17:34:53 -0400 от Kevin Riggle <kevinr@bestpractical.com>:<br>
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<div id="style_13407465270000000669_BODY">Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400 2012:<br>
> Hello.<br>
> <br>
> I am struggling with the following problem without a success: task is to update Created and Started fields of a ticket inside a custom scrip. I have found SetStarted method, but not SetCreated. Is it possible to update Created field manually inside a scrip?<br>
<br>
Created is set by the RT system when the ticket is created, and can't be<br>
updated manually.<br>
<br>
- Kevin<br>
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