<HTML><BODY>Thanks Ruslan.<br><br>Yes, date format and timezone is ISO UTC. As I've understood RT stores datetimes in ISO UTC internally and when displaying - converts correspondingly in local configured timezone.<br><br><br>Thu, 28 Jun 2012 00:19:41 +0300 от Ruslan Zakirov <ruz@bestpractical.com>:<br>
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<div id="style_13408319900000000673_BODY">Hi,<br>
<br>
RT::Date->ISO in UTC TZ.<br>
<br>
On Wed, Jun 27, 2012 at 1:11 AM, Alexander Sagratyan <<a href="sentmsg?compose&To=fm100terra@mail.ru">fm100terra@mail.ru</a>> wrote:<br>
> Some progress....I was experimenting with __Set method. So far it is able<br>
> to alter Created field. But cannot define what datetime format to feed this<br>
> method.<br>
><br>
><br>
> Tue, 26 Jun 2012 17:34:53 -0400 от Kevin Riggle <<a href="sentmsg?compose&To=kevinr@bestpractical.com">kevinr@bestpractical.com</a>>:<br>
><br>
> Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400<br>
> 2012:<br>
>> Hello.<br>
>><br>
>> I am struggling with the following problem without a success: task is to<br>
>> update Created and Started fields of a ticket inside a custom scrip. I have<br>
>> found SetStarted method, but not SetCreated. Is it possible to update<br>
>> Created field manually inside a scrip?<br>
><br>
> Created is set by the RT system when the ticket is created, and can't be<br>
> updated manually.<br>
><br>
> - Kevin<br>
><br>
><br>
<br>
<br>
<br>
-- <br>
Best regards, Ruslan.<br>
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