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    <div class="moz-cite-prefix">On 06/26/2012 11:19 AM, Borngunners
      wrote:<br>
    </div>
    <blockquote
      cite="mid:8CF21DF66C88123-2A10-1B6B2@webmail-d130.sysops.aol.com"
      type="cite"><font color="black" face="Arial, Helvetica,
        sans-serif" size="2">I made <font color="black" face="Arial,
          Helvetica, sans-serif" size="2">the correction to your
          suggestion and RT seems to be fetching tickets from
          <a class="moz-txt-link-abbreviated" href="mailto:helpdesk@health.umd.edu">helpdesk@health.umd.edu</a>, but I get this message after looking
          into the log:<br>
          <br>
          <a class="moz-txt-link-abbreviated" href="mailto:root@helpdesks:/var/tmp/rt-4.0.5#">root@helpdesks:/var/tmp/rt-4.0.5#</a> tail .f
          /var/log/fetchmail.log<br>
          tail: cannot open `.f' for reading: No such file or directory<br>
          ==> /var/log/fetchmail.log <==<br>
          sh: 1: /opt/rt4/bin/mailgate: not found<br>
          fetchmail: reading message
          <a class="moz-txt-link-abbreviated" href="mailto:helpdesk@ticket.co.it@zimbra.ticket.co.it:2">helpdesk@ticket.co.it@zimbra.ticket.co.it:2</a> of 8 (7944 octets)
          (log message incomplete)<br>
          fetchmail: MDA returned nonzero status 127<br>
          fetchmail:  not flushed<br>
          sh: 1: /opt/rt4/bin/mailgate: not found<br>
          fetchmail: reading message
          <a class="moz-txt-link-abbreviated" href="mailto:helpdesk@ticket.co.it@zimbra.ticket.co.it:3">helpdesk@ticket.co.it@zimbra.ticket.co.it:3</a> of 8 (85746
          octets) (log message incomplete)<br>
          fetchmail: error writing message text<br>
          fetchmail: MDA error while fetching from
          <a class="moz-txt-link-abbreviated" href="mailto:helpdesk@ticket.co.it@zimbra.ticket.co.it">helpdesk@ticket.co.it@zimbra.ticket.co.it</a><br>
          fetchmail: Query status=6 (IOERR)<br>
          fetchmail: terminated with signal 15<br>
          <br>
          <br>
          Anyway that this message can be cleared.<br>
          <br>
          Thanks<br>
          <div> <br>
          </div>
          <div> <br>
          </div>
          <div> <br>
          </div>
          <div
            style="font-family:arial,helvetica;font-size:10pt;color:black">-----Original
            Message-----<br>
            From: 20/20 Lab <a class="moz-txt-link-rfc2396E" href="mailto:lab@pacbell.net"><lab@pacbell.net></a><br>
            To: Borngunners <a class="moz-txt-link-rfc2396E" href="mailto:borngunners@aol.com"><borngunners@aol.com></a><br>
            Cc: rt-users <a class="moz-txt-link-rfc2396E" href="mailto:rt-users@lists.bestpractical.com"><rt-users@lists.bestpractical.com></a><br>
            Sent: Tue, Jun 26, 2012 12:15 pm<br>
            Subject: Re: [rt-users] Issue with Fetchmail<br>
            <br>
            <div id="AOLMsgPart_1_3af2b0e9-b9a7-4cba-9ecd-faed0db3d006">
              <font color="black"><font size="2"><font face="Arial,
                    Helvetica, sans-serif">--snip--</font></font></font><br>
              <blockquote type="cite"><font color="black" face="Arial,
                  Helvetica, sans-serif" size="2"><font color="black"
                    face="Arial, Helvetica, sans-serif" size="2">
                    fetchmail: about to deliver with:
                    /opt/rt4/bin/mailgate --queue general --action
                    correspond --url <a moz-do-not-send="true"
                      class="moz-txt-link-freetext" target="_blank"
                      __removedlink__2092618952__href="http://">http://</a></font><font
                    color="black" face="Arial, Helvetica, sans-serif"
                    size="2">helpdesks.ticket.co.it</font><font
                    color="black" face="Arial, Helvetica, sans-serif"
                    size="2">/<br>
                    #*************************************.***************.***********sh:

                    1: /opt/rt4/bin/mailgate: not found</font></font><br>
              </blockquote>
              --snip--<br>
              <br>
              <br>
              Ok, your username is fixed and your authenticating
              correctly.  However,   its /opt/rt4/bin/rt-mailgate, not
              /opt/rt4/bin/mailgate.  Just change that in your
              fetchmailrc file and you should be good to go.<br>
              <br>
              -Matt<br>
            </div>
            <!-- end of AOLMsgPart_1_3af2b0e9-b9a7-4cba-9ecd-faed0db3d006 -->
          </div>
        </font></font>
    </blockquote>
    Still looks like fetchmail is trying to route your messeges through
    /opt/rt4/bin/mailgate.  Somewhere in your fetchmailrc(s) you have
    /opt/rt4/bin/mailgate.  It needs to be /opt/rt4/bin/<b>rt-</b>mailgate. 
    <br>
    <br>
    altho, a not advisable, you could run 'sudo ln
    /opt/rt4/bin/rt-mailgate -s /opt/rt4/bin/mailgate'  It'll create a
    link that fetchmail can follow.  It wont fix the problem with your
    fetchmail, but it'll allow fetchmail to pipe your messages
    correctly.<br>
    <br>
    -Matt<br>
    <br>
    -Matt<br>
    <br>
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