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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello all,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am trying to shred some tickets data and when I click on
the shredder icon, I get a message<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='background:white'><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Shredder needs a directory
to write dumps to. Please check that you have <span
class="file-path">/opt/rt3/var/data/RT-Shredder</span> and
it is writable by your web server. <o:p></o:p></span></font></p>
<p class=MsoNormal style='background:white'><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='background:white'><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>I created a folder opt/rt3/var/data/RT-Shredder
but when I re run I still get the message. What else do I need to do<o:p></o:p></span></font></p>
<p class=MsoNormal style='background:white'><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='background:white'><font size=2 face=Arial><span
lang=EN style='font-size:10.0pt;font-family:Arial'>Regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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