Hi all,<div><br></div><div>I'm having problems getting my RT config to work properly since I upgraded to 4.0.6. (from 3.8.x).</div><div><br></div><div>I have successfully upgraded all of the core files and the database and the webserver is working correctly -all are correct and present.</div>
<div><br></div><div>RT successfully sends emails out, but for some reason the rt-mailgate has stopped working and any email being sent into the server (any of my existing queues) produces this error:</div><div><br></div><div>
<span style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Technical details of temporary failure:</span><br style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">
<span style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">The recipient server did not accept our requests to connect. Learn more at </span><a href="http://support.google.com/mail/bin/answer.py?answer=7720" target="_blank" style="color:rgb(17,85,204);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">http://support.google.com/mail/bin/answer.py?answer=7720</a><br style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">
<span style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">[(21) </span><a href="http://mail.ussusupport.co.uk/" target="_blank" style="color:rgb(17,85,204);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">mail.x</a>xx.xx.xx<span style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">. [13x.xxx.xx.xx]:25: Connection timed out]</span>
</div><div><span style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><br></span></div><div><span style="background-color:rgb(255,255,255)"><font color="#500050" face="arial, sans-serif">My logs don't seem to track anything coming in, (syslog of RT, apache etc). Trying to send a queue in from the command line of the RT server produces this result:</font></span></div>
<div><span style="color:rgb(80,0,80);font-family:arial,sans-serif;background-color:rgb(255,255,255)"><br></span></div><div><span style="color:rgb(80,0,80);font-family:arial,sans-serif;background-color:rgb(255,255,255)"><i>cat /usr/bin/test | /opt/rt4/bin/rt-mailgate --debug --queue rt-su-activities --url <a href="http://xxx.xxx/rt">http://xxx.xxx/rt</a></i></span></div>
<div><span style="background-color:rgb(255,255,255)"><font color="#500050" face="arial, sans-serif"><div><i><br></i></div><div><i>/opt/rt4/bin/rt-mailgate: temp file is '/tmp/WOZb2ZyjA1/8ulux8kHGM'</i></div><div><i>/opt/rt4/bin/rt-mailgate: connecting to <a href="http://xxx.xxx/rt/REST/1.0/NoAuth/mail-gateway">http://xxx.xxx/rt/REST/1.0/NoAuth/mail-gateway</a></i></div>
<div><i>not ok - Could not load a valid user</i></div><div><i>/opt/rt4/bin/rt-mailgate: no message passed on STDIN</i></div><div><br></div><div>All was well before the upgrade, but I'm stumped after spending a considerable amount of time looking at rt-mailgate and NoAuth in apache.</div>
<div><br></div><div>Thanks for taking a look!</div><div><br></div><div>Hesan</div></font></span></div><div><span style="background-color:rgb(255,255,255)"><font color="#500050" face="arial, sans-serif"><br></font></span></div>