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Thomas,<br>
<br>
Just saw your comment above, thanks for the input. Ill look at the
MX records.<br>
<br>
Hesan<br>
<br>
<div class="moz-cite-prefix">On 24/07/2012 00:39, Thomas Sibley
wrote:<br>
</div>
<blockquote cite="mid:500DE09F.1060406@bestpractical.com"
type="cite">
<pre wrap="">On 07/22/2012 05:47 AM, Hesan Yousif wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Technical details of temporary failure:
The recipient server did not accept our requests to connect. Learn more
at <a class="moz-txt-link-freetext" href="http://support.google.com/mail/bin/answer.py?answer=7720">http://support.google.com/mail/bin/answer.py?answer=7720</a>
[(21) mail.xxx.xx.xx.
[13x.xxx.xx.xx]:25: Connection timed out]
</pre>
</blockquote>
<pre wrap="">
Your error is right there: "Connection timed out". Google's mail
servers couldn't connect to your MX on port 25. That's not an RT problem.
</pre>
<blockquote type="cite">
<pre wrap="">My logs don't seem to track anything coming in, (syslog of RT, apache
etc). Trying to send a queue in from the command line of the RT server
produces this result:
cat /usr/bin/test | /opt/rt4/bin/rt-mailgate --debug --queue
rt-su-activities --url <a class="moz-txt-link-freetext" href="http://xxx.xxx/rt">http://xxx.xxx/rt</a>
/opt/rt4/bin/rt-mailgate: temp file is '/tmp/WOZb2ZyjA1/8ulux8kHGM'
/opt/rt4/bin/rt-mailgate: connecting to
<a class="moz-txt-link-freetext" href="http://xxx.xxx/rt/REST/1.0/NoAuth/mail-gateway">http://xxx.xxx/rt/REST/1.0/NoAuth/mail-gateway</a>
not ok - Could not load a valid user
/opt/rt4/bin/rt-mailgate: no message passed on STDIN
</pre>
</blockquote>
<pre wrap="">
Er, you're passing a _binary_ (/usr/bin/test) into rt-mailgate. What do
you expect to happen?
"No message passed on STDIN" is correct... you didn't pass a valid
email, just garbage.
</pre>
</blockquote>
<br>
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IT & Web Manager<br>
University of Sussex Students' Union</p>
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