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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">I think I got it.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">RT::Tickets exposes
</span><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"">DeleteRestriction</span><span lang="EN-US" style="color:#1F497D">, which</span><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New""></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New""> </span></p>
<pre><span class="cm"><span lang="EN-US">Takes the row Id of a restriction (From DescribeRestrictions' output, for example.</span></span><span lang="EN-US"></span></pre>
<pre><span class="cm"><span lang="EN-US">Removes that restriction from the session's limits</span></span><span lang="EN-US"></span></pre>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New""> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
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<p style="font-family:Calibri,Sans-Serif; font-size:10pt"><span style="color:#000000; font-weight:bold">Alberto Scotto</span>
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<span style="color:#808080">Via Cardinal Massaia, 83<br>
10147 - Torino - ITALY <br>
phone: +39 011 29100 <br>
<a href="al.scotto@reply.it" target="" style="color:blue; text-decoration:underline">al.scotto@reply.it</a>
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<p class="MsoNormal" style="margin-left:35.4pt"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Scotto Alberto
<br>
<b>Sent:</b> sabato 21 luglio 2012 20:12<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> How to efficiently filter tickets with LimitXXX methods of RT::Tickets?</span></p>
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<p class="MsoNormal" style="margin-left:35.4pt"> </p>
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<p class="MsoNormal" style="margin-left:35.4pt"><span lang="EN-US" style="color:black">Hi all,</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span lang="EN-US" style="color:black"> </span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span lang="EN-US" style="color:black">I'm customizing the script
</span><span style="color:black"><a href="http://requesttracker.wikia.com/wiki/RtUnifiedreminder" target="_blank">http://requesttracker.wikia.com/wiki/RtUnifiedreminder</a> to send a daily report about SLA, with the overdue tickets.</span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span style="color:black">I have a series of nested loops, the main is "for each QueueAdminCC send the report to him/her".</span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span style="color:black">In order to find the overdue tickets that are up to him/her, I'm using RT::Tickets methods: LimitStatus, LimitDue, LimitQueue.</span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span style="color:black"> </span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span style="color:black">Here is the question.</span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span lang="EN-US" style="color:black">Is there a way to “cache” some parts of filtering so that I don’t have to start filtering from the ground but use the results previously computed?</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span lang="EN-US" style="color:black">If APIs don't give anything specific, I think the only way is cloning the object RT::Tickets after applying the general filters?</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span lang="EN-US" style="color:black">In the latter case, would you please give me some hints? Sorry for the dumb question, I'm quite n00b with Perl.</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span style="color:black"> </span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span lang="EN-US" style="color:black">Thank you all!</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:35.4pt"><span style="color:black"> </span></p>
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<span style="font-size:12.0pt; font-family:"Times New Roman","serif""> </span></p>
<p style="margin-left:35.4pt"><b><span style="font-size:10.0pt; font-family:"Calibri","sans-serif"; color:black">Alberto Scotto</span></b><span style="font-size:10.0pt; font-family:"Calibri","sans-serif"">
<br>
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<span style="color:gray">Via Cardinal Massaia, 83<br>
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