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Hi,<br>
<br>
After an upgrade from RT 3.8.7 to <span>RT 4.0.6</span> on <br>
Centos Linux host 2.6.18-164.11.1.el5.centos.plus #1 SMP Wed Jan 20
18:49:35 EST 2010 x86_64 x86_64 x86_64 GNU/Linux<br>
<br>
Emails with an attachment are not accepted anymore<br>
The mail comes back with "Permission Denied" above the text.<br>
<br>
I put RT in debug mode but I can not get much further with this
info:<br>
<br>
[Mon Aug 6 11:13:19 2012] [debug]: RT's GnuPG libraries couldn't
successfully read your configured GnuPG home directory
(/opt/rt4/var/data/gpg). PGP support has been disabled
(/opt/rt4/sbin/../lib/RT/Config.pm:595)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Encode::Guess guessed encoding:
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Encode::Guess guessed encoding:
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Encode::Guess guessed encoding:
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Encode::Guess guessed encoding:
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Encode::Guess guessed encoding:
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Encode::Guess guessed encoding:
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Found a ticket ID. It's 399869
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1231)<br>
[Mon Aug 6 11:13:19 2012] [debug]: Mail from user #1220714
(<a class="moz-txt-link-abbreviated" href="mailto:xxxxxxx@gmail.com">xxxxxxx@gmail.com</a>)
(/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:79)<br>
[Mon Aug 6 11:13:20 2012] [crit]: Permission Denied
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:245)<br>
[Mon Aug 6 11:13:20 2012] [error]: Could not record email: Message
not recorded: Permission Denied
(/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:75)<br>
<br>
<br>
Anybody know what this can be ?<br>
Chmod/chown a directory somewhere ? Which one ?<br>
<br>
Thanks for input<br>
<br>
Leon<br>
<br>
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