<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt">Hi, is this even possible<br><br>Thanks and regards<br><div><span><br></span></div><div><br></div> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk><br> <b><span style="font-weight: bold;">To:</span></b> "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Friday, 24 August 2012, 15:54<br> <b><span style="font-weight: bold;">Subject:</span></b> [rt-users] show update stat of a ticket<br> </font> </div> <br><div id="yiv1298841008"><div><div
style="color:#000;background-color:#fff;font-family:times new roman, new york, times, serif;font-size:12pt;"><div>Hi, is there a way to display a column under "<span class="yiv1298841008left"><a rel="nofollow" target="_blank" href="https://192.168.11.39/Search/Results.html?Format=%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23%27%2C%0A%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject%27%2C%0A%27__Priority__%27%2C%0A%27__ExtendedStatus__%27&Order=DESC%7CASC%7CASC%7CASC&OrderBy=Priority&Query=%20Owner%20%3D%20%27__CurrentUser__%27%20AND%20%28%20Status%20%3D%20%27new%27%20OR%20Status%20%3D%20%27open%27%29&RowsPerPage=50">10 highest priority tickets I own</a>" which will show the ticket response status like "waiting for customer or in progress or reviewing" something like that.</span></div><div><br><span
class="yiv1298841008left"></span></div><div style="color:rgb(0, 0, 0);font-size:16px;font-family:times new roman, new york, times, serif;background-color:transparent;font-style:normal;"><span class="yiv1298841008left">Thanks and best regards<br></span></div></div></div></div><br><br> </div> </div> </div></body></html>