<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Ok scratch this question, we found this line in RT_SiteConfig.pm:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Which is related to the commandbymail module we used in RT 3.8.8, that we don’t use anymore. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>After commenting that line out and restarting httpd, the error has gone away. All set.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Mike<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Ethier, Michael<br><b>Sent:</b> Wednesday, August 29, 2012 10:24 AM<br><b>To:</b> rt-users@lists.bestpractical.com<br><b>Subject:</b> [rt-users] Error in rt.log from from new upgrade to RT 4.0.7<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We just upgraded to RT 4.0.7 and I see this error below when it started up. RT seems to operate fine.<o:p></o:p></p><p class=MsoNormal>I’m wondering it anyone else has hit this and if this is a real problem or not. This message is repeating,<o:p></o:p></p><p class=MsoNormal>not continuously.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Mike<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>[Wed Aug 29 14:02:14 2012] [error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt4/sbin/../lib /usr/local/perl-5.12.4/lib/site_perl/5.12.4/x86_64-linux-thread-multi /usr/local/perl-5.12.4/lib/site_perl/5.12.4 /usr/local/perl-5.12.4/lib/5.12.4/x86_64-linux-thread-multi /usr/local/perl-5.12.4/lib/5.12.4 .) at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 1317.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Stack:<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1317]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1317]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1380]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1317)<o:p></o:p></p><p class=MsoNormal>[Wed Aug 29 14:03:24 2012] [error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt4/sbin/../lib /usr/local/perl-5.12.4/lib/site_perl/5.12.4/x86_64-linux-thread-multi /usr/local/perl-5.12.4/lib/site_perl/5.12.4 /usr/local/perl-5.12.4/lib/5.12.4/x86_64-linux-thread-multi /usr/local/perl-5.12.4/lib/5.12.4 .) at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 1317.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Stack:<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1317]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1317]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1380]<o:p></o:p></p><p class=MsoNormal> [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1317)<o:p></o:p></p></div></body></html>