Hello list,<br><br>as debian users, I'm encountering the "sendmail" error, but with RHEL6<br><br>Here are the log from "/var/log/httpd/error_log" :<br>=============<br>[Tue Sep 4 09:34:43 2012] [info]: <<a href="mailto:rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com">rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com</a>> #7324/120687 - Scrip 10 On Resolve Notify Requestors (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)<br>
sendmail: fatal: <a href="mailto:edos@myfirm.com">edos@myfirm.com</a>(48): No recipient addresses found in message header<br>[Tue Sep 4 09:34:43 2012] [error]: <<a href="mailto:rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com">rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com</a>>: `/usr/sbin/sendmail -oi -t -f <a href="mailto:edos@myfirm.com">edos@myfirm.com</a>` exited with code 75 (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:465)<br>
[Tue Sep 4 09:34:43 2012] [crit]: <<a href="mailto:rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com">rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com</a>>: Could not send mail with command `/usr/sbin/sendmail -oi -t -f <a href="mailto:edos@myfirm.com">edos@myfirm.com</a>`: <<a href="mailto:rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com">rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com</a>>: `/usr/sbin/sendmail -oi -t -f <a href="mailto:edos@myfirm.com">edos@myfirm.com</a>` exited with code 75 at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 466.<br>
<br>Stack:<br> [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:466]<br> [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:308]<br> [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:128]<br> [/opt/rt4/sbin/../lib/RT/ScripAction.pm:232]<br>
[/opt/rt4/sbin/../lib/RT/Scrip.pm:475]<br> [/opt/rt4/sbin/../lib/RT/Scrips.pm:188]<br> [/opt/rt4/sbin/../lib/RT/Transaction.pm:201]<br> [/opt/rt4/sbin/../lib/RT/Record.pm:1461]<br> [/opt/rt4/sbin/../lib/RT/Ticket.pm:3487]<br>
[/opt/rt4/sbin/../lib/RT/Ticket.pm:3188]<br> [/opt/rt4/sbin/../lib/RT/Record.pm:932]<br> [/opt/rt4/sbin/../lib/RT/Record.pm:911]<br> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:2256]<br> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:2368]<br>
[/opt/rt4/share/html/Ticket/Modify.html:81]<br> [/opt/rt4/share/html/Ticket/autohandler:19]<br> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:576]<br> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:326]<br> [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:470)<br clear="all">
=================<br><br>I have to restart apache each time I have this error, in other words, 4-5 time yesterday.<br><br>This problem appeared yesterday, the last package update was done on July 20th, and the last RT update, 4.0.7, was done 6 days ago.<br>
<br>Here are my system information : <br>============================================<br>[root@dgilx202 ~]# uname -a<br>Linux <a href="http://dgilx202.res.myfirm.org">dgilx202.res.myfirm.org</a> 2.6.32-220.7.1.el6.x86_64 #1 SMP Fri Feb 10 15:22:22 EST 2012 x86_64 x86_64 x86_64 GNU/Linux<br>
[root@dgilx202 ~]# cat /etc/redhat-release<br>Red Hat Enterprise Linux Server release 6.2 (Santiago)<br>[root@dgilx202 ~]# cat /etc/httpd/conf.d/rt.conf<br><VirtualHost *:80><br> servername <a href="http://rt.myfirm.com">rt.myfirm.com</a><br>
RewriteEngine On<br> RewriteCond %{HTTPS} off<br> RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}<br></VirtualHost><br><br><VirtualHost *:443><br> ### Optional apache logs for RT<br>
# ErrorLog /opt/rt4/var/log/apache2.error<br> # TransferLog /opt/rt4/var/log/apache2.access<br> # LogLevel debug<br> servername <a href="http://rt.myfirm.com">rt.myfirm.com</a><br> AddDefaultCharset UTF-8<br>
<br> SSLEngine on<br> SSLCertificateFile /etc/ssl/certs/rt.myfirm.com.cer<br> SSLCertificateKeyFile /etc/ssl/keys/rt.myfirm.com.key<br><br> DocumentRoot "/opt/rt4/share/html"<br> <Location /><br>
Order allow,deny<br> Allow from all<br><br> SetHandler modperl<br> PerlResponseHandler Plack::Handler::Apache2<br> PerlSetVar psgi_app /opt/rt4/sbin/rt-server<br>
</Location><br> <Perl><br> use Plack::Handler::Apache2;<br> Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");<br> </Perl><br></VirtualHost><br>
[root@dgilx202 ~]# rpm -qa | grep mod_perl<br>mod_perl-2.0.4-10.el6.x86_64<br>[root@dgilx202 ~]#<br>============================================<br><br>Email::Address version : <br>============================================<br>
[root@dgilx202 ~]# cpan -D Email::Address<br>CPAN: Storable loaded ok (v2.20)<br>Reading '/root/.cpan/Metadata'<br> Database was generated on Tue, 04 Sep 2012 10:39:03 GMT<br>Email::Address<br>-------------------------------------------------------------------------<br>
(no description)<br> R/RJ/RJBS/Email-Address-1.896.tar.gz<br> /usr/local/share/perl5/Email/Address.pm<br> Installed: 1.895<br> CPAN: 1.896 Not up to date<br> Ricardo SIGNES (RJBS)<br>
<a href="mailto:rjbs@cpan.org">rjbs@cpan.org</a><br><br>[root@dgilx202 ~]#<br>===========================================<br><br>The only changes in RT I can notice are :<br>- more users ;<br>- news scrips and template.<br>
<br>FI, I restarted apache 3 times during the writing of this email... <br><br>Do you have any idea why this is happening ?<br>-- <br>Raphaël Berlamont<br>