<div><br></div><div><br></div>Hey guys,<div><br></div><div>Thanks and I genuinely appreciate your replies</div><div><br></div><div>><span style="font-family:Calibri,sans-serif;font-size:11pt;background-color:rgb(255,255,255);color:rgb(34,34,34)">Hi TIm,</span></div>
<p class="MsoNormal" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p><p class="MsoNormal" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">
<span style="font-size:11pt;font-family:Calibri,sans-serif">>Is the mmtech user now set up as privileged? None of the rights changes you apply will take effect on non-privileged users.<u></u><u></u></span></p><p class="MsoNormal" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">
<span style="font-size:11pt;font-family:Calibri,sans-serif"><br></span></p><p class="MsoNormal" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:Calibri,sans-serif">No the mmtest user is not setup as privileged. This is is intentional. Because unless I'm mistaken (and I'll be the first one to admit I might be) a privileged user will see all queues in addition to their own. The goal here is to get a non privileged user to see only their queue </span><span style="font-family:Calibri,sans-serif;font-size:11pt">and also I'd like it if they could see their dashboard as well. But let me ask a stupid question if I may. Is this all that an unprivileged user is supposed to see? I thought even an unprivileged user given the appropriate rights should be able to see elements like '10 newest tickets I own', 'My reminders' , 'quick ticket creation' and etc. But instead this is all the mmtest user can see:</span></p>
<p class="MsoNormal" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><span style="font-family:Calibri,sans-serif;font-size:11pt"><br></span></p><p class="MsoNormal" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">
<span style="font-family:Calibri,sans-serif;font-size:11pt"><img src="cid:ii_13a086de186f5593" alt="Inline image 1"><br></span></p><p class="MsoNormal" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">
<span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> </span></p><div><br></div><div>>Silly question..<br><br>>Can you go to the mmtech *user* and click "Memberships"?<br><br>>What's the output of that?<div class="HOEnZb">
</div></div><div><br></div><div>If I go to the mmtest user and click memberships this is what I see:</div><div><br></div><div><img src="cid:ii_13a08706c89c4372" alt="Inline image 3"><img width="16" height="16" src="data:image/gif;base64,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"><br>
</div><div><br></div><div><br></div><div>And these are the group rights for the mmtech group</div><div><br></div><div><br></div><div><img src="cid:ii_13a087176431051c" alt="Inline image 4"><br></div><div><br><div class="gmail_quote">
<br></div><div class="gmail_quote">So in short I"m hoping to give the mmtest user access to the mmtech queue and see a few more visual elements than what is displayed in the first screenshot I display. Ideally I'd want them to have access to their Dashboard as well. </div>
<div class="gmail_quote"><br></div><div class="gmail_quote">Thanks once again for your input</div><div class="gmail_quote">Tim</div><div class="gmail_quote"><br></div><div class="gmail_quote">On Wed, Sep 26, 2012 at 7:03 PM, Glenn E. Sieb <span dir="ltr"><<a href="mailto:gsieb@efashionsolutions.com" target="_blank">gsieb@efashionsolutions.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On 09/26/2012 05:28 PM, Tim Dunphy wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi Glenn,<br>
<br>
Thanks for your input. However no progress has been made tho I followed your advice to the letter.<br>
<br>
</blockquote>
<br></div>
Silly question..<br>
<br>
Can you go to the mmtech *user* and click "Memberships"?<br>
<br>
What's the output of that?<div class="HOEnZb"><div class="h5"><br>
<br>
Best,<br>
--Glenn<br>
<br>
-- <br>
Glenn E. Sieb<br>
System Administrator<br>
<a href="tel:%2B1%20201%20809-4958" value="+12018094958" target="_blank">+1 201 809-4958</a><br>
<br>
eFashionSolutions<br>
80 Enterprise Avenue South<br>
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<br>
</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br>GPG me!!<br><br>gpg --keyserver <a href="http://pool.sks-keyservers.net" target="_blank">pool.sks-keyservers.net</a> --recv-keys F186197B<br><br><br>
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