<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><!--ppd1000037--><!--ppd1000035--><div class=WordSection1><p class=MsoNormal>RT is usually pretty good, we have 4000+ users in our user table, but only 100 or so that regularly create tickets.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Whenever we open a ticket from one particular user, it takes IE (RT?) a half minute to render the page.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any ideas about what to investigate further, or what, if anything, can be done?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>RHEL5, RT 4.0.2, Oracle 10.2<o:p></o:p></p></div><br /><br />
<P><FONT size=2 face=Verdana><STRONG>Josh Narins</STRONG></FONT><BR><FONT size=1 face=Verdana>Director of Application Development<BR>SeniorBridge</FONT></P>
<P><FONT size=1 face=Verdana>845 Third Ave<br/>
7th Floor<BR>New York, NY 10022 <br/>
Tel:
(212) 994-6194 <br/>
Fax: (212) 994-4260 <br/>
Mobile: (917) 488-6248<BR>jnarins@seniorbridge.com<BR><A
href="http://www.seniorbridge.com/">seniorbridge.com</A></FONT><BR><BR><IMG
border=0 hspace=0 alt=SeniorBridge align=baseline
src="http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif"></P></FONT><br /><br />
<HR style="HEIGHT: 1px">
<FONT size=1 face=Verdana><FONT color=silver><STRONG>SeniorBridge Statement of
Confidentiality:</STRONG> The contents of this email message are intended for
the exclusive use of the addressee(s) and may contain confidential or privileged
information. Any dissemination, distribution or copying of this email by an
unintended or mistaken recipient is strictly prohibited. In said event, kindly
reply to the sender and destroy all entries of this message and any attachments
from your system. Thank you.</FONT></FONT></body></html>