Hey, thanks! It's a great feature and very helpful for me. <br><br>Now i'm trying to find any way how to update template for dashboard in order to change presentation and add some custom headers/footers...<br><br><br>
<br><div class="gmail_quote">On Thu, Oct 11, 2012 at 2:45 PM, Ruslan Zakirov <span dir="ltr"><<a href="mailto:ruz@bestpractical.com" target="_blank">ruz@bestpractical.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>On Thu, Oct 11, 2012 at 10:58 AM, Jack Zabolotnyi <<a href="mailto:jzabolotnyi@arces.net" target="_blank">jzabolotnyi@arces.net</a>> wrote:<br>
> Hi everyone.<br>
><br>
> I'm looking for some way to create something like weekly digest for my<br>
> clients, to send them every friday one email with all tickets that are<br>
> waiting for their answer.<br>
><br>
> I was looking at rt-crontool but it will require a lot of walkarounds to<br>
> gather all tickets together.<br>
><br>
> Maybe there is some way to generate report by cron (as it can be done from<br>
> web-interface)?<br>
<br>
<br>
</div>Have you looked at dashboard's subscription [1]?<br>
<br>
<a href="http://blog.bestpractical.com/2009/02/rt-38-tutorial-dashboards.html" target="_blank">http://blog.bestpractical.com/2009/02/rt-38-tutorial-dashboards.html</a><br>
<div><br>
<br>
><br>
> Thank you in advance for any solution.<br>
><br>
> --<br>
> Jack Zabolotnyi<br>
> Arces Network, LLC<br>
><br>
> e: <a href="mailto:jzabolotnyi@arces.net" target="_blank">jzabolotnyi@arces.net</a><br>
> w: <a href="http://www.arces.net" target="_blank">http://www.arces.net</a><br>
><br>
> PGP key: 2048R/7F2AB658 2012-07-02<br>
> PGP fingerprint: 4C7E 00A8 5210 F3D9 0509 C70E 87C8 666E 7F2A B658<br>
><br>
><br>
><br>
</div>> --------<br>
> Final RT training for 2012 in Atlanta, GA - October 23 & 24<br>
> <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><br>
><br>
> We're hiring! <a href="http://bestpractical.com/jobs" target="_blank">http://bestpractical.com/jobs</a><br>
><br>
<span><font color="#888888"><br>
<br>
<br>
--<br>
Best regards, Ruslan.<br>
</font></span></blockquote></div><br><br clear="all"><br>-- <br>Jack Zabolotnyi<div><span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse;color:rgb(80,0,80)">Arces Network, LLC</span></div><div>
<span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse;color:rgb(80,0,80)"><br></span></div><div><span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse;color:rgb(80,0,80)">e: <a href="mailto:jzabolotnyi@arces.net" style="color:rgb(17,85,204)" target="_blank">jzabolotnyi@arces.net</a><br>
w: <a href="http://www.arces.net/" style="color:rgb(17,85,204)" target="_blank">http://www.arces.net</a><br><br><span style="color:rgb(34,34,34)"><div>PGP key: 2048R/7F2AB658 2012-07-02</div><div>PGP fingerprint: 4C7E 00A8 5210 F3D9 0509 C70E 87C8 666E 7F2A B658</div>
</span></span></div><br>