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<p class="MsoNormal">Fresh install of Centos 6.3, fully patched. Added the postgresql repo and installed posgresql-9.2.1. RT 4.0.5 is config’d and looks ready to go. Just one last problem…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If I start the standalone rt-server (/opt/rt4/sbin/rt-server –port 8080), I can connect to RT and login as root without a problem. However, apache fails to start with the following error:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">[root@tracker rt4]# service httpd start<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">Starting httpd: DBI connect('dbname=rt4;host=localhost','rt_user',...) failed: could not connect to server: Permission denied<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> Is the server running on host "localhost" (::1) and accepting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> TCP/IP connections on port 5432?<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">could not connect to server: Permission denied<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> Is the server running on host "localhost" (127.0.0.1) and accepting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> TCP/IP connections on port 5432? at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 103.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">RT couldn't connect to the database where tickets are stored.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">If this is a new installation of RT, you should visit the URL below<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">to configure RT and initialize your database.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">If this is an existing RT installation, this may indicate a database<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">connectivity problem.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">The error RT got back when trying to connect to your database was:<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">Connect Failed could not connect to server: Permission denied<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> Is the server running on host "localhost" (::1) and accepting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> TCP/IP connections on port 5432?<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">could not connect to server: Permission denied<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> Is the server running on host "localhost" (127.0.0.1) and accepting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> TCP/IP connections on port 5432?<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New"">at /opt/rt4/sbin/../lib/RT.pm line 165.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal">/var/lib/postgresql-9.2/data/pg_hba.conf has the following line:<o:p></o:p></p>
<p class="MsoNormal">host all all 127.0.0.1/32 md5<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">/var/lib/postgresql-9.2/data/postgresql.conf has the following lines:<o:p></o:p></p>
<p class="MsoNormal">listen_addresses = ‘*’<o:p></o:p></p>
<p class="MsoNormal">port = 5432<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The database rt4 exists, rt_user database password is matches the one in RT_SiteConfig.pm<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">What have I overlooked in the httpd config? I can get the basic “It’s running” page but that’s it. It’s puzzling to me that the standalone server works but apache doesn’t.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks, <o:p></o:p></p>
<p class="MsoNormal">Mike<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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