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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Forgot to add some info.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">root@rt:~# lsb_release -ris<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Ubuntu<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">11.10<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">root@rt:~# dpkg -s request-tracker4 | grep Version<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Version: 4.0.1-1<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">root@rt:~# rt ls 3070 -l | grep Created && rt ls 2070 -l | grep Created<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Created: Qua Jun 27 15:01:37 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Created: Sex Maio 11 15:54:49 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Looks that some tickets have full month name and some not.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:PT-BR">De:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:PT-BR"> Diaulas Castro
<br>
<b>Enviada em:</b> terça-feira, 23 de outubro de 2012 15:24<br>
<b>Para:</b> rt-users@lists.bestpractical.com<br>
<b>Assunto:</b> Strange CLI Date Output<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Hello RT friends,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> I got this problem and cant resolve, i cant even locate when started.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> My CLI started to output errors about ParseDate, but just some tickets, see below:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> Tickets 770,1070 and 3070 are OK, displaying relative date (7mth, 3mth)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> Ticket 2070 with error, displaying parsedate error.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">root@rt:~# rt ls 770<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Query:id=770<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Ticket Owner Queue Age Told Status Requestor Subject<o:p></o:p></span></p>
<p class="MsoNormal">--------------------------------------------------------------------------------<o:p></o:p></p>
<p class="MsoNormal"> 770 jose. hsr 7 mth 7 mth resolv leandro.v Ativação de Job<o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">root@rt:~# rt ls 2070<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Query:id=2070<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Ticket Owner Queue Age Told Status Requestor Subject<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">--------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Unknown date format in parsedate: Sex Maio 11 15:54:49 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Unknown date format in parsedate: Ter Maio 15 17:55:18 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </span>2070 hugo. h9j ??? ??? resolv luciano.c Exclusão de host SIGMon<o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">root@rt:~# rt ls 1070<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Query:id=1070<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Ticket Owner Queue Age Told Status Requestor Subject<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">--------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> 1070 diaul saude 7 mth 7 mth resolv mirley.ti Verificacao de download e link<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">root@rt:~# rt ls 3070<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Query:id=3070<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Ticket Owner Queue Age Told Status Requestor Subject<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">--------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> 3070 nelso cardi 3 mth 3 mth resolv sistemas@ Dump<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">Below –l to list details:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">root@rt:~# rt ls -l 770<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">id: ticket/770<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">Queue: hsr<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">Owner:<span style="color:#1F497D"> XXX</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Creator: XXXXX<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Subject: Ativação de Job<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">Status: resolved<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">Priority: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">InitialPriority: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">FinalPriority: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">Requestors: XXXX<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">Cc: XXXX<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">AdminCc: XXX<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Created: Ter Mar 06 14:04:03 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Starts: Não definido<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Started: Ter Mar 06 14:51:24 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Due: Não definido<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Resolved: Ter Mar 06 15:13:21 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">Told: Ter Mar 06 15:13:19 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">LastUpdated: Ter Mar 06 15:16:06 2012<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">TimeEstimated: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">TimeWorked: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">TimeLeft: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Agendado}:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Horas_Normais}: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Minutos_Normais}: 30<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Horas_Extras}: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Minutos_Extras}: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Reaberto}:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Chamado_Interno}:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR">CF.{Cobranca}:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">CF.{Visita}:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR">CF.{area}:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:PT-BR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:PT-BR"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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