<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>Those are the exact steps we took when we migrated to new HW and upgraded to latest; except, we are using mysql instead of Oracle. We migrated from 3.8 to 4.0.8</span></div><div><span>Note: for step 4, I ran "make upgrade-database". It mentions this in README</span></div><div><span></span> </div><div><span>Good luck!</span></div><div><span></span> </div><div><span></span> </div><div><br></div> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font size="2" face="Arial"> <div style="margin: 5px 0px; padding: 0px; border: 1px solid rgb(204, 204, 204); height: 0px; line-height: 0; font-size: 0px;" class="hr" contentEditable="false" readonly="true"></div> <b><span
style="font-weight: bold;">From:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk><br> <b><span style="font-weight: bold;">To:</span></b> RT User List <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Tuesday, November 13, 2012 11:08 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> [rt-users] RT Migration to new HW and version<br> </font> </div> <br>
<div id="yiv1222871051"><div><div style="color: rgb(0, 0, 0); font-family: times new roman, new york, times, serif; font-size: 12pt; background-color: rgb(255, 255, 255);"><div></div><div>
<div class="yiv1222871051MsoNormal">Hi, I am running RT 4.0.1rc1 and I want to upgrade this to
the latest in the same time I need to do an upgrade on our HW too and Oracle
10g2. The process that I’m thinking of following would be</div>
<div class="yiv1222871051MsoListParagraphCxSpFirst"><span><span>1.<span>
</span></span></span>Install and configure new RT instant and
Database</div>
<div class="yiv1222871051MsoListParagraphCxSpMiddle"><span><span>2.<span>
</span></span></span>Replicate configuration (SLA, LDAP, and any
other that I have done so far)</div>
<div class="yiv1222871051MsoListParagraphCxSpMiddle"><span><span>3.<span>
</span></span></span>Backup and Restore the database on this new
environment</div>
<div class="yiv1222871051MsoListParagraphCxSpLast"><span><span>4.<span>
</span></span></span>Run upgrad scripts (if there is any) for the
database</div>
<div class="yiv1222871051MsoNormal">Will this work, if not how would I go about achieving this
kind of migration</div>
<div class="yiv1222871051MsoNormal"> </div>
<div class="yiv1222871051MsoNormal">Thanks and Best Regards</div>
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