<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span><br></span></div><div>Hi I am getting this messages "Couldn't find Ticket for reminder 2189. Please contact administrator." though I am running this cleanup scripts, can some one tell me what is going on</div><div><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: times new roman,new york,times,serif; background-color: transparent; font-style: normal;">This is not for all the reminders that I see this message, once in a while this would appear and I need to clean them up from the backend</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: times new roman,new york,times,serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: times new roman,new york,times,serif; background-color: transparent; font-style:
normal;">Thanks and regards</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: times new roman,new york,times,serif; background-color: transparent; font-style: normal;"><br></div> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk><br> <b><span style="font-weight: bold;">To:</span></b> "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Monday, 8 October 2012, 22:42<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] relations between reminder and ticket<br> </font> </div> <br><div id="yiv840790732"><div><div
style="color:#000;background-color:#fff;font-family:times new roman, new york, times, serif;font-size:12pt;">any one have came across this :(<br><br><br><div><span><br></span></div><div><br></div> <div style="font-family:times new roman, new york, times, serif;font-size:12pt;"> <div style="font-family:times new roman, new york, times, serif;font-size:12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk><br> <b><span style="font-weight:bold;">To:</span></b> "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight:bold;">Sent:</span></b> Tuesday, 25 September 2012, 13:06<br> <b><span style="font-weight:bold;">Subject:</span></b> Re: [rt-users] relations between reminder and ticket<br> </font> </div> <br><div id="yiv840790732"><div><div
style="color:#000;background-color:#fff;font-family:times new roman, new york, times, serif;font-size:12pt;"><div><span>Hi I am trying find why this is hapening "Couldn't find Ticket for reminder 2087. Please contact administrator." since I have put the cleanup scripts and they workes when I do testing. But once in a while I get this error on the dash board. What I do is log in to the DB and make it resolved</span></div><div style="color:rgb(0, 0, 0);font-size:16px;font-family:times new roman, new york, times, serif;background-color:transparent;font-style:normal;"><br><span></span></div><div style="color:rgb(0, 0, 0);font-size:16px;font-family:times new roman, new york, times, serif;background-color:transparent;font-style:normal;"><span>I have been going through the DB and unable to find the relation between the ticks and treminders</span></div><div style="color:rgb(0, 0, 0);font-size:16px;font-family:times new roman, new york, times,
serif;background-color:transparent;font-style:normal;"><br><span></span></div><div style="color:rgb(0, 0, 0);font-size:16px;font-family:times new roman, new york, times, serif;background-color:transparent;font-style:normal;"><span>Thanks and Best Regards<br></span></div><div><br></div> <div style="font-family:times new roman, new york, times, serif;font-size:12pt;"> <div style="font-family:times new roman, new york, times, serif;font-size:12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk><br> <b><span style="font-weight:bold;">To:</span></b> "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight:bold;">Sent:</span></b> Thursday, 20 September 2012, 14:14<br> <b><span style="font-weight:bold;">Subject:</span></b> [rt-users] relations
between reminder and ticket<br> </font> </div> <br><div id="yiv840790732"><div><div style="color:#000;background-color:#fff;font-family:times new roman, new york, times, serif;font-size:12pt;"><div>Hi anyone can tell me where RT keeps the relationship between a ticket and a reminder</div><div><br></div><div style="color:rgb(0, 0, 0);font-size:16px;font-family:times new roman, new york, times, serif;background-color:transparent;font-style:normal;">Thanks and Regards<br></div></div></div></div><br><br>--------<br>Final RT training for 2012 in Atlanta, GA - October 23 & 24<br> <a rel="nofollow" target="_blank" href="http://bestpractical.com/training">http://bestpractical.com/training</a><br><br>We're hiring! <a rel="nofollow" target="_blank" href="http://bestpractical.com/jobs">http://bestpractical.com/jobs</a><br><br><br> </div> </div> </div></div></div><br><br> </div> </div> </div></div></div><br><br> </div> </div> </div></body></html>