<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt">Hi Kem, thank you for the reply<br><br>Best Regards<br><div><span><br></span></div><div><br></div> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> kem cho <kemcho12345@yahoo.com><br> <b><span style="font-weight: bold;">To:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk> <br><b><span style="font-weight: bold;">Cc:</span></b> "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Wednesday, 14 November 2012, 19:42<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] RT
Migration to new HW and version<br> </font> </div> <br><div id="yiv49882902"><div><div style="color:#000;background-color:#fff;font-family:times new roman, new york, times, serif;font-size:12pt;"><div><span>Those are the exact steps we took when we migrated to new HW and upgraded to latest; except, we are using mysql instead of Oracle. We migrated from 3.8 to 4.0.8</span></div><div><span>Note: for step 4, I ran "make upgrade-database". It mentions this in README</span></div><div><span></span> </div><div><span>Good luck!</span></div><div><span></span> </div><div><span></span> </div><div><br></div> <div style="font-family:times new roman, new york, times, serif;font-size:12pt;"> <div style="font-family:times new roman, new york, times, serif;font-size:12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <div style="margin:5px 0px;padding:0px;border:1px solid rgb(204, 204, 204);height:0px;line-height:0;font-size:0px;"
class="yiv49882902hr"></div> <b><span style="font-weight:bold;">From:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk><br> <b><span style="font-weight:bold;">To:</span></b> RT User List <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight:bold;">Sent:</span></b> Tuesday, November 13, 2012 11:08 PM<br> <b><span style="font-weight:bold;">Subject:</span></b> [rt-users] RT Migration to new HW and version<br> </font> </div> <br>
<div id="yiv49882902"><div><div style="color:rgb(0, 0, 0);font-family:times new roman, new york, times, serif;font-size:12pt;background-color:rgb(255, 255, 255);"><div></div><div>
<div class="yiv49882902MsoNormal">Hi, I am running RT 4.0.1rc1 and I want to upgrade this to
the latest in the same time I need to do an upgrade on our HW too and Oracle
10g2. The process that I’m thinking of following would be</div>
<div class="yiv49882902MsoListParagraphCxSpFirst"><span><span>1.<span>
</span></span></span>Install and configure new RT instant and
Database</div>
<div class="yiv49882902MsoListParagraphCxSpMiddle"><span><span>2.<span>
</span></span></span>Replicate configuration (SLA, LDAP, and any
other that I have done so far)</div>
<div class="yiv49882902MsoListParagraphCxSpMiddle"><span><span>3.<span>
</span></span></span>Backup and Restore the database on this new
environment</div>
<div class="yiv49882902MsoListParagraphCxSpLast"><span><span>4.<span>
</span></span></span>Run upgrad scripts (if there is any) for the
database</div>
<div class="yiv49882902MsoNormal">Will this work, if not how would I go about achieving this
kind of migration</div>
<div class="yiv49882902MsoNormal"> </div>
<div class="yiv49882902MsoNormal">Thanks and Best Regards</div>
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