Hi All,<div><br></div><div>I am still having problems in trying to run request tracker on my linode vps with ubuntu 12.04. I have other php scripts installed in /var/www</div><div><br></div><div>RT is installed in : /etc/request-tracker4/ /usr/share/request-tracker4/ </div>
<div><br></div><div>following are the errors when I try to browse to "<a href="http://mydomain.com/rt">http://mydomain.com/rt</a>"</div><div><br></div><div>-----------------------------</div><div><div>[Wed Nov 28 18:42:52 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds</div>
<div>[Wed Nov 28 18:47:52 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds</div>
<div>[Wed Nov 28 18:47:52 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" restarted (pid 4894)</div><div>[Wed Nov 28 18:47:53 2012] [warning]: Constant subroutine Plack::Handler::FCGI::RUNNING_IN_HELL redefined at /usr/share/perl/5.14/<a href="http://constant.pm">constant.pm</a> line 136. (/usr/share/perl/5.14/<a href="http://constant.pm:136">constant.pm:136</a>)</div>
<div>[Wed Nov 28 18:47:53 2012] [warning]: Subroutine new redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 13. (/usr/share/perl5/Plack/Handler/FCGI.pm:13)</div><div>[Wed Nov 28 18:47:53 2012] [warning]: Subroutine run redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 29. (/usr/share/perl5/Plack/Handler/FCGI.pm:29)</div>
<div>[Wed Nov 28 18:47:53 2012] [warning]: Subroutine _handle_response redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 158. (/usr/share/perl5/Plack/Handler/FCGI.pm:158)</div><div>[Wed Nov 28 18:47:53 2012] [warning]: Subroutine daemon_fork redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 188. (/usr/share/perl5/Plack/Handler/FCGI.pm:188)</div>
<div>[Wed Nov 28 18:47:53 2012] [warning]: Subroutine daemon_detach redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 193. (/usr/share/perl5/Plack/Handler/FCGI.pm:193)</div><div>[Wed Nov 28 18:47:53 2012] [crit]: Something went wrong while trying to run RT's standalone web server:</div>
<div> Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51. (/usr/share/request-tracker4/lib/RT.pm:351)</div><div>Something went wrong while trying to run RT's standalone web server:</div>
<div> Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51.</div><div>[Wed Nov 28 18:47:53 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" (pid 4894) terminated by calling exit with status '255'</div>
<div>[Wed Nov 28 18:47:53 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds</div>
</div><div><br></div><div><div>[Wed Nov 28 18:54:02 2012] [crit]: Something went wrong while trying to run RT's standalone web server:</div><div> Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51. (/usr/share/request-tracker4/lib/RT.pm:351)</div>
<div>Something went wrong while trying to run RT's standalone web server:</div><div> Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51.</div><div>[Wed Nov 28 18:54:02 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" (pid 5104) terminated by calling exit with status '255'</div>
<div>[Wed Nov 28 18:54:02 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds</div>
</div><div><br></div><div>-----------------------------</div><div><br></div><div>I am not able to resolve these, I have checked all perl dependencies are installed. I disabled the GnuGPG in a config file and it removed some errors from apache error log.</div>
<div><br></div><div>Following is the entry I have in my /etc/apache2/sites-available/default file :</div><div><br></div><div><div>AddDefaultCharset UTF-8</div><div>FastCgiServer /usr/share/request-tracker4/libexec/rt-server.fcgi -processes 5 -idle-timeout 300</div>
<div>#FastCgiServer /usr/share/request-tracker4/libexec/rt-server.fcgi -initial-env RT_SITE_CONFIG=/etc/request-tracker4/RT_SiteConfig.pm</div><div>Alias /rt/NoAuth/images/ /usr/share/request-tracker4/html/NoAuth/images/</div>
<div>ScriptAlias /rt /usr/share/request-tracker4/libexec/rt-server.fcgi</div><div><br></div><div> <Location /rt></div><div> Order allow,deny</div><div> Allow from all</div><div><br></div>
<div> Options +ExecCGI</div><div> AddHandler fastcgi-script fcgi</div><div> </Location></div></div><div><br></div><div>Will be grateful if someone could assist in getting this up and running. I have followed / read various how-tos etc but I am not much knowledgeable about perl.</div>
<div><br></div><div>Kind regards</div>