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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=PL link=blue vlink=purple><div class=WordSection1><div><p class=MsoPlainText><span lang=EN-US>Honza, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> my users want to change position of their signature from bottom to top when they reply a ticket. <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>You will probably need to create a complete overlay file for Elements/MessageBox in local/html/Elements/MessageBox (just copy the original file over to the new directory). In this new file switch the order of $message and $signature. For example, replace the following line:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><% $Default || '' %><% $message %><% $signature %></textarea><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>with<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><% $Default || '' %><% $signature . "\n\n" %><% $message %></textarea><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText>Maciek<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Consolas;color:black'>-- <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Consolas;color:black'>Maciej Dobrzanski <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Consolas;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Consolas;color:black'>PSCE - MySQL Consulting Experts<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Consolas;color:black'>e-mail: <a href="mailto:maciek@psce.com"><span style='color:blue'>maciek@psce.com</span></a> | skype: psce_skype | url: http://<a href="http://www.psce.com/"><span style='color:blue'>www.psce.com</span></a>/<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Consolas;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Consolas;color:black'><o:p> </o:p></span></p></div></body></html>