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<div class="moz-cite-prefix">Hi<br>
<br>
Do you actually have a Custom Field called EmailAddress <br>
(listed in
<a class="moz-txt-link-freetext" href="http://your.server.domain/Admin/CustomFields/index.html">http://your.server.domain/Admin/CustomFields/index.html</a>)<br>
or are you trying to set the email address of the
requestor/owner/Cc ?<br>
<br>
Gerard<br>
<br>
On 2012-11-29 06:42, tkdchen wrote:<br>
</div>
<blockquote
cite="mid:CADTkS=8-f1sQwSgtVy8EUqXP1m5R=hVUqP0cu2zKWh4mA2yHng@mail.gmail.com"
type="cite"><br>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Thu, Nov 29, 2012 at 1:18 AM, Kevin
Falcone <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:falcone@bestpractical.com" target="_blank">falcone@bestpractical.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im">On Wed, Nov 28, 2012 at 09:49:54PM +0800,
tkdchen wrote:<br>
> I'm using REST API to create a ticket. And see
that I can pass CF_<CustomFieldField>:<br>
> <FieldValue> to create custom field for that
new ticket. However, when I pass<br>
<br>
</div>
Actually, you want CF.{EmailAddress} or the old old style of<br>
CF-EmailAddress. I'm not aware of CF_EmailAddress being
valid in any<br>
part of RT. If you found this documented on the wiki, I'd
appreciate<br>
it if you fixed the documentation there.<br>
<br>
</blockquote>
<div><br>
CF.{EmailAddress}: <a moz-do-not-send="true"
href="mailto:qcxhome@gmail.com">qcxhome@gmail.com</a><br>
Above line is included in the post data, and RT still tells
me EmailAddress is an invalid custom field name.<br>
</div>
<div> </div>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
-kevin<br>
<br>
> "CF_EmailAddress: [1]<a moz-do-not-send="true"
href="mailto:tester@company.com">tester@company.com</a>"
as the part of post data, my company's RT tell me<br>
<div class="HOEnZb">
<div class="h5">> EmailAddress is not valid. I
searched from Internet and no document has more detail
about<br>
> this. Please give me guide. Thanks!<br>
</div>
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</blockquote>
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</blockquote>
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