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<div class="gmail_quote">On Dec 28, 2012 10:00 PM, <<a href="mailto:rt-users-request@lists.bestpractical.com">rt-users-request@lists.bestpractical.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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Today's Topics:<br>
<br>
1. Re: RTx-From gives a cross-site error... (Kevin Falcone)<br>
2. Re: Custom authentication script fails with ><br>
ExternalAuthPriority not defined, please check your configuration<br>
file (Kevin Falcone)<br>
3. Re: Dashboard and a glance question (Kevin Falcone)<br>
4. R: Custom authentication script fails with ><br>
ExternalAuthPriority not defined, please check your configuration<br>
file (Scotto Alberto)<br>
5. R: Custom authentication script fails with ><br>
ExternalAuthPriority not defined, please check your configuration<br>
file (Scotto Alberto)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Thu, 27 Dec 2012 13:56:15 -0500<br>
From: Kevin Falcone <<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>><br>
To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] RTx-From gives a cross-site error...<br>
Message-ID: <<a href="mailto:20121227185615.GA64810@jibsheet.com">20121227185615.GA64810@jibsheet.com</a>><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
On Fri, Dec 21, 2012 at 03:51:13PM -0600, <a href="mailto:ktm@rice.edu">ktm@rice.edu</a> wrote:<br>
> You can click through but it adds an additional step and alarms the<br>
> users. Does anyone have any pointers to documentation about how to<br>
> fix these types of problems within RT 3.8?<br>
<br>
Have you reached out to the author? This isn't a BPS module so I'm<br>
not familiar with the internals of it.<br>
<br>
-kevin<br>
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Message: 2<br>
Date: Thu, 27 Dec 2012 14:18:51 -0500<br>
From: Kevin Falcone <<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>><br>
To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] Custom authentication script fails with ><br>
ExternalAuthPriority not defined, please check your configuration file<br>
Message-ID: <<a href="mailto:20121227191851.GB64810@jibsheet.com">20121227191851.GB64810@jibsheet.com</a>><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
On Thu, Dec 20, 2012 at 11:56:44AM +0000, Scotto Alberto wrote:<br>
> But for security reasons I want to execute it as another user (I created the Unix user<br>
> "selfservice", as well as the RT user "selfservice"). Executing the script as this Unix user,<br>
> DoAuth fails with the following message:<br>
><br>
> ExternalAuthPriority not defined, please check your configuration file.<br>
<br>
Does the selfservice user have access to read your Configuration files<br>
and all the RT libraries?<br>
<br>
-kevin<br>
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Message: 3<br>
Date: Thu, 27 Dec 2012 14:19:56 -0500<br>
From: Kevin Falcone <<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>><br>
To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] Dashboard and a glance question<br>
Message-ID: <<a href="mailto:20121227191956.GC64810@jibsheet.com">20121227191956.GC64810@jibsheet.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
On Thu, Dec 20, 2012 at 05:33:35PM +0100, Jan Niezb?dny wrote:<br>
> I have a question. It?s possible to change home page (a glance) for a<br>
> specific group? Or to change group dashboard page with home page (a<br>
> glance).<br>
<br>
Neither of these are currently features of RT. They are both<br>
something we'd love to see in a future release.<br>
<br>
I know a number of clients who bookmark dashboards to use as homepages<br>
(since they have a standard URL) and who use Callbacks to modify the<br>
Home link to return to that dashboard.<br>
<br>
-kevin<br>
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Message: 4<br>
Date: Thu, 27 Dec 2012 21:41:17 +0000<br>
From: Scotto Alberto <<a href="mailto:al.scotto@reply.it">al.scotto@reply.it</a>><br>
To: Kevin Falcone <<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>>,<br>
"<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>" <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>
Subject: [rt-users] R: Custom authentication script fails with ><br>
ExternalAuthPriority not defined, please check your configuration file<br>
Message-ID:<br>
<C8B8517ADA90DB40A482797D59EB8389641D0653@CED01MBXS08.replynet.prv><br>
Content-Type: text/plain; charset="iso-8859-1"<br>
<br>
Oh, thank you, my saviour!<br>
<br>
I was guessing it was about my lack of knowledge of the library (missing some parameters), so didn't think of the obvious..<br>
<br>
Btw, I just had to give my 'selfservice' user read permissions for etc/ files<br>
<br>
<br>
Happy new year to all of you,<br>
and thank you all for your support and sharing!!<br>
(bestpractical guys in particular; Kevin, in very particular!)<br>
<br>
Cheers<br>
<br>
________________________________________<br>
Da: <a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a> [<a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>] per conto di Kevin Falcone [<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>]<br>
Inviato: gioved? 27 dicembre 2012 20.18<br>
A: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Oggetto: Re: [rt-users] Custom authentication script fails with > ExternalAuthPriority not defined, please check your configuration file<br>
<br>
On Thu, Dec 20, 2012 at 11:56:44AM +0000, Scotto Alberto wrote:<br>
> But for security reasons I want to execute it as another user (I created the Unix user<br>
> "selfservice", as well as the RT user "selfservice"). Executing the script as this Unix user,<br>
> DoAuth fails with the following message:<br>
><br>
> ExternalAuthPriority not defined, please check your configuration file.<br>
<br>
Does the selfservice user have access to read your Configuration files<br>
and all the RT libraries?<br>
<br>
-kevin<br>
<br>
<br>
Alberto Scotto<br>
<br>
Blue Reply<br>
Via Cardinal Massaia, 83<br>
10147 - Torino - ITALY<br>
phone: <a href="tel:%2B39%20011%2029100" value="+3901129100">+39 011 29100</a><br>
<a href="mailto:al.scotto@reply.it">al.scotto@reply.it</a><br>
<a href="http://www.reply.it" target="_blank">www.reply.it</a><br>
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The information transmitted is intended for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.<br>
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------------------------------<br>
<br>
Message: 5<br>
Date: Fri, 28 Dec 2012 00:57:33 +0000<br>
From: Scotto Alberto <<a href="mailto:al.scotto@reply.it">al.scotto@reply.it</a>><br>
To: Kevin Falcone <<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>>,<br>
"<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>" <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>
Subject: [rt-users] R: Custom authentication script fails with ><br>
ExternalAuthPriority not defined, please check your configuration file<br>
Message-ID:<br>
<C8B8517ADA90DB40A482797D59EB8389641D06D0@CED01MBXS08.replynet.prv><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
I've just shared my script on rt wikia :)<br>
<br>
<a href="http://requesttracker.wikia.com/wiki/Rt-auth-user" target="_blank">http://requesttracker.wikia.com/wiki/Rt-auth-user</a><br>
<br>
Any improvements are welcome.<br>
<br>
For example, I suspect there's a better way to do it (it = authenticating against external auths first, and then the local RT's DB).<br>
I'd expect to call only DoAuth, and then it should fall to IsPassword by itself, shouldn't it?<br>
<br>
<br>
<br>
Alberto Scotto<br>
<br>
Blue Reply<br>
Via Cardinal Massaia, 83<br>
10147 - Torino - ITALY<br>
phone: <a href="tel:%2B39%20011%2029100" value="+3901129100">+39 011 29100</a><br>
<a href="mailto:al.scotto@reply.it">al.scotto@reply.it</a><br>
<a href="http://www.reply.it" target="_blank">www.reply.it</a><br>
<br>
<br>
________________________________<br>
<br>
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End of rt-users Digest, Vol 105, Issue 27<br>
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</blockquote></div>