<div dir="ltr"><div><div><div>Hi all,<br><br></div>Today we went live with RT! It's pretty darn awesome!  I'm wondering if there is an extension though that might be able to do what I want.  I did look through the extensions list, the wiki and searched on Google, but might not be using the right words phrases.<br>

<br></div>We migrated from Bugzilla to RT and when you replied to a ticket in Bugzilla you could see the history of the ticket right there. So I've gotten used to being able to see what people said (myself and others) in the past on the ticket.  I know that you can reply and then see the reply in the editor box, but the entire history isn't always there (depending on how you replied) and I don't really want the entire history in the body of the message anyway.<br>

<br></div>So, does anyone know of a plugin/extension that will show me a preview of the previous discussion on the ticket off to the side or below the comment/reply box?   Right now I'm opening the reply window in a new tab so I can go back and forth.<br>

<br>Thanks a ton!<br><div><div><br clear="all"><div><div><div><div dir="ltr"><div>----------------------------------------------<br><font>Nicole C. Engard<br>Vice President of Education<br>ByWater Solutions</font><span style="border-collapse:separate;color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium;font-family:Helvetica"><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><span style="border-collapse:separate;font-size:medium;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="border-collapse:separate;font-size:medium;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><font color="#1e39f6" face="Calibri" size="3"><span style="font-size:12pt;font-family:Calibri"></span></font></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><font size="4"><span style="font-family:Calibri"><b><font color="#1e39f6"></font></b></span></font><br>

<font><a href="mailto:nengard@bywatersolutions.com" target="_blank">nengard@bywatersolutions.com</a><br><a href="http://bywatersolutions.com" target="_blank">http://bywatersolutions.com</a><br></font></div><font><b><a href="http://bywatersolutions.com/what-is-koha/" target="_blank"><font>What is Koha?</font></a></b><span style="padding-right:16px;width:16px;height:16px"></span><span style="padding-right:16px;width:16px;height:16px"></span><span style="padding-right:16px;width:16px;height:16px"></span></font></div>

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