<div dir="ltr">Ha! I hope to get there but I am very green on both RT & the IR portion. Once I feel I have my feet under me though, I may do just that! <div><br></div><div>Thanks for the info and the great tool!</div>
</div><div class="gmail_extra"><br clear="all"><div><div dir="ltr">--<br>Kevin Holleran<br>Master of Science, Computer Information Systems<br>Grand Valley State University<br>Master of Business Administration<br>Western Michigan University<br>
<span style="font-family:arial;font-size:small">SANS GCFA, </span>SANS GCFE, CCNA, ISA, MCSA, MCDST, MCP<br><br><div>"Do today what others won't, do tomorrow what others can't" - SEALFit<div><br></div><div>
"We are what we repeatedly do. Excellence, then, is not an act, but a habit." - Aristotle</div></div></div></div>
<br><br><div class="gmail_quote">On Fri, Feb 8, 2013 at 12:18 PM, Thomas Sibley <span dir="ltr"><<a href="mailto:trs@bestpractical.com" target="_blank">trs@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
On 02/08/2013 05:31 AM, Kevin Holleran wrote:<br>
> I am a little confused about the removal of the 3.8 version. I just set<br>
> up a 3.8 because according to the documentation I saw, it was what was<br>
> required for RT/IR add-on. RT is nice, but the IR add-on is what drove<br>
> us to adopt.<br>
><br>
> Is this correct, that the IR update for RT 4.0 is not yet ready or did I<br>
> install an older release unnecessarily?<br>
<br>
Correct, RTIR 3.0 has not yet seen a production release, so to run RTIR<br>
2.6 you need RT 3.8. 3.8 is still officially supported for now, so no<br>
worries there, but it only gets the most serious fixes. Once RT 4.2 is<br>
out, I believe we'll be announcing an end-of-life date for 3.8 support,<br>
but it won't happen immediately.<br>
<br>
If you want to help get RTIR 3.0 out the door faster, we encourage you<br>
to spin up a dev server and test out RTIR 3.0 from git + the latest RT<br>
4.0 and report back with your experience to the RTIR mailing list. This<br>
will also help prep you for when you finally do get to upgrade<br>
production. :) (There are actually a few brave souls out there already<br>
running the betas of RTIR in production.)<br>
<span class="HOEnZb"><font color="#888888"><br>
Thomas<br>
</font></span><div class="HOEnZb"><div class="h5"><br>
<br>
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</div></div></blockquote></div><br></div>