<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I'm having issues trying to create a ticket by sending an email from inside a script to an already existing RT mail queue. This queue is working well and has been for quite some time. I tried this on the command line but it never creates a ticket :<div><br></div><div>mailx -v -s "TEST email" <a href="mailto:rt-queue5@myhost.con">rt-queue5@myhost.con</a> < $LOG</div><div><br></div><div>I created a user within RT that has writes to create a ticket and I use this user when I send the email. I also have the following set in my RT_SiteConfig.pm :</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>Set($AutoCreateNonExternalUsers, 1);</div><div><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div><br class="Apple-interchange-newline">Thanks in advance,</div><div>Scott Gruber<br>Senior UNIX Systems Administrator<br><br></div></span>
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